Description
The HikVision DS-6716HUHI-K encoder fails to record when set to motion detection recording schedule in exacqVision.
Note: This device has been deprecated by the manufacturer.
Product
- exacqVision Server
Steps to Reproduce
- Connect a HikVision DS-6716HUHI-K using any firmware version and set schedule to record on motion
- Trigger a Motion Detection event in an analog camera connected to this device
Expected Results
Motion is detected and video is recorded
Actual Results
Motion is not detected and video is not recorded
Solution
We have found that updating the device to firmware version v3.5.31_221207 resolves the issue.
Download Firmware v3.5.31_221207
AES-34; AES-500