Internal only should only be used by Level 3 There is a button to force certify online devices but this will be needed more for offline device a script has been provided to do this. This script is to be run from the same device and location as your ssh tunnelling scripts. Copy the attached… Continue reading Cloudvue Force Certify offline devices
Month: March 2023
Avigilon H4A Multisensor Camera Not Connecting
Description Avigilon H4A Multi-Sensor Camera s will not connect and are returning an OnvifnvcPI SOAP receive error. Product Steps to Reproduce Add an Avigilon H4A Multi-Sensor Camera Expected Results Camera connects Actual Results Camera fails to connect and returns the following log entriies SOAP Error 12/12/2022 02:48:38.640 PM (GMT-8:00) onvifnvcPI Error 172.41.100.124: soap receive error… Continue reading Avigilon H4A Multisensor Camera Not Connecting
The Event monitoring trigger is not switching the video
The Event monitoring trigger is not switching the video Description The Event monitoring trigger is not switching the video the first time if you run it while another trigger works. Reproducing the issue:- creating Two event monitoring profiles using the Video Panel/View type and setting two soft triggers to trigger it manually, then set the… Continue reading The Event monitoring trigger is not switching the video
Cloudvue – Default Ports
Description The following is a list of firewall settings for ports and domains used by Cloudvue that may need to be either opened or white listed to ensure devices are able to reach the cloud. Products Default Ports PortDescriptionProduct(s)80Hypertext Transfer Protocol (HTTP)Cloudvue LocalCloudvue Gateway Cameras123Network Time Protocol (NTP))Cloudvue Gateway443Hypertext Transfer Protocol Secure (HTTPS / TLS… Continue reading Cloudvue – Default Ports