Title
Unable to Validate Mobile Phone to Multiple Accounts
Description
Currently a Mobile Phone can only be validated to a single account. Attempts to validate to a 2nd account will fail.
Product
- Cloudvue Access iOS
- Cloudvue Access Android
Solution
Remove the mobile credentials from the current Account. The phone will then validate on the new Account.
Note: It can take many minutes for the deletion to take effect
See AES-370 for additional details