Internal only should only be used by Level 3
There is a button to force certify online devices but this will be needed more for offline device a script has been provided to do this.
This script is to be run from the same device and location as your ssh tunnelling scripts.
Copy the attached script to the location and ensure the following permissions are enabled
Then you can run the script adding the mac address of the GW or camera to the end
sudo ./certify.sh XXXXXXXXXXXX
Then input your PC password
After you are requested for your email address for CVM
Then the password
You then need to enter the 2FA code
This will not be asked for again until the 2FA expires.
The script is for the NA instance but can be edited to be used on the EMEA and AU instances.
https://support.exacq.com/#/file-manager/file/477da667-bedd-4f70-9677-0b45a647616c/certify-sh