Tunneling to a Cloudvue Gateway From a Local Windows Machine

Description  At times it may be necessary to access either the Gateways local Cloudvue interface and/or a connected cameras web interface. PuTTY Portable can establish an SSH connection with or without port forwarding from a local  Windows machine which once established will allow access to these resources  from a web browser on the local machine.… Continue reading Tunneling to a Cloudvue Gateway From a Local Windows Machine

Unable to Add Hikvision Camera to Cloudvue Gateway

Description  While older Hikvision cameras can be added as model specific newer models do not have individual API integrations and must be added using ONVIF.   Before scanning or adding the camera in Cloudvue or Cloudvue Local the following items must be configured within the camera web interface on each camera.  Product  Solution RTSP Authentication ONVIF… Continue reading Unable to Add Hikvision Camera to Cloudvue Gateway

Video distortion in playback during PTZ activity and motion

Description  Camera footage distorting when set to motion and the camera is PTZ’d. When the camera is set to free run there is no distortion. Product  exacqVision Server Solution Update to Server version 22.12.0Bug Fix – psfpi – Fixed missing i-frame write when ptz activity is resumed

Self-signed and Untrusted Private/Internal Certificates Cannot be Validated in the ExacqVision Client

Description  ExacqVision Client software is unable to validate Self-signed and untrusted private or internal certificates Product  Steps to Reproduce  Expected Results  Actual Results  Solution

Starting ElasticSearch service with a service account

Description In some production environments, service accounts are used to run Enterprise Manager services. In order for the ElasticSearch to run it creates a tmp directory from the account it was installed under, this can cause the service to not run if you try starting the service as a different user. there are two ways… Continue reading Starting ElasticSearch service with a service account