Description
In addition to requiring a network with internet access the Kantech KT-1 controller must be running firmware v3.06.09 or higher to run in Cloudvue Mode.
Solution
To determine the current firmware version, access the KT-1 controller from a web browser.
Type https:// and the IPv4 address of the KT-1 or if using the MAC address type https://kt-xx-xx-xx where xx-xx-xx is the last six characters of the KT-1 controllers MAC address
Note: The MAC address can be found on a label located on the front of the KT-1 controller’s main board.
IMPORTANT
If the KT-1 is running a firmware lower than v2.09.02 you must first update to v2.09.02 before updating to v3.06.09 or higher. Firmware version 2.09.02 can be downloaded Here.
See the KT-1 Cloud User Guide for additional detailed instructions including how to update the KT-1 controllers firmware.