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Kantech will not stay connected on Version 22.09.2.0

Description 

Kantech Connection will not stay connected on Exacq Server Version 22.09.2.0. The connection will only stay connected for 5 seconds and then it disconnects.

Product 

Exacq Server 22.09.2.0
Reported on Kantech 8.30.05 and 8.50.

Steps to Reproduce 

  • Update server to 22.09.2.0
  • Check connection status in integration page and integration will disconnect.

Expected Results 

Integration should remain connected

Actual Results 

Integration connection status changes to Disconnected.

Solution

Update to Build 22.09.1628700.0 or wait for December 2022 Release.

AES-71