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Jagged Edges Appear on Sony SNC-HM662 Using Third Party Dewarper

Description 

When using the Immervision dewarper on the Sony SNC-HM662 jagged edges will appear in the live view of the camera.

Product 

Any ExacqVision NVR

Steps to Reproduce 

  • Use immervison dewarper on snc-hm662
  • Go to live cameras and try to use digital PTZ on that camera

Expected Results 

You are able to utilize DPTZ with no issues

Actual Results 

Jagged edges appear around the camera’s view

Solution

The issue resides on the third party dewarper that’s from the camera itself you will need to use the generic dewarper in the exacqVision Client

Workaround: This issue only happens when the camera is in 16:9 ratio size, you can switch to 4:3