EM not showing camera names and other information

Post author By Rachel McClure
Post date July 11, 2022

Description

When using exacqVision Enterprise Manager version 22.03. Some of the information of servers is not shown even if the user has the correct rights. This may also affect creating users.

Product

Enterprise Manager 22.03

Steps to Reproduce

Add Server to EM
Go to Cameras

Expected Results

All cameras are displayed with all information.

Actual Results

Camera name and address are missing.

Solution

This a sync issue with EM and the server please upgrade to 22.06 to resolve this issue.

Tags Enterprise Manager, EM, Level2, 11336, EM not showing camera names and other information, SFA000035068