Description
The Exacq Mobile 3 application is encountering an issue when creating a view and switching from one view to the other in the mobile app causing the views to pull up the wrong cameras associated with that view periodically.
Note: Server side views work properly. Only (mobile app created views) are exhibiting this behavior.
Product
- Exacq Mobile 3, version 22.03.1.0
Steps to Reproduce
- Create a single camera view in the mobile app
- Navigate to a single pane view of some other camera
- Navigate to the view you created.
- Notice that the view hasn’t changed as expected.
Expected Results
The app should be able to switch between views that are created from the app with no issue.
Actual Results
The wrong views are presented in the app periodically.
Work Around
Option 1– Create groups for each view that has the same cameras in the group as the view and select the individual group rather than the view.
Option 2– After picking a view and you want to cycle to the next view, long click the screen and Choose Cancel All; then pick your next view.
Option 3– You can create temporary Client side view for them to you in the mobile app. This might be the easiest option for a work around at this time.
Solution
Update to Exacq Mobile 3, version 22.06 or higher
See trac ticket 23476 or Jira ticket AESW-845 for additional details.
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