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Knowledge Support Support exacqVision Server

How to Disable/Enable exacqVision Watchdog Timer

Description 

Built by Exacq “BBE” NVRs utilize a watchdog timer, which during normal operation is reset every second. If the watchdog timer has not been reset within 60 seconds it will trigger a system reboot. The assumption being that machine is in a bad state. For various troubleshooting reasons you may need to disable/enable the watchdog timer.

Product 

  • exacqVision Servers Built by Exacq “BBE”

Instructions

  • Windows
    • Edit C:\Program Files\exacqVision\Server\sysmgmtpi.xml
  • Linux
    • Edit usr/local/exacq/server/sysmgmtpi.xml
  • Locate the section similar to the following: 
  • To Disable watchdogs change Enabled =”1” to Enabled =”0”
  • To Enable watchdogs change Enabled =”0” to Enabled =”1”
  • Save the file
  • Restart the exacqVision Server Service

Examples

sysmgmtpi.xml watchdog enabled

sysmgmtpi.xml watchdog disabled