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exacqVision Mobile Products

Exacq Mobile 3 Displays Cameras Out of Order in Views or Layouts

Description 

For Customers reporting issues with the mobile application where views are not looking the same as they do in the client.
Note:  Layouts with certain views will be affected by this as well.

Product 

Exacq Mobile 3 application all versions.

Steps to Reproduce 

On the mobile app open a view.
Hold the mobile device Vertically.
The view will look like the following.

Now hold the device horizontally and the view will reflect that of the saved view from the client or mobile app created view.

This can appear to most users like the views are out of order. However, the app is just scaling the images to fit in the mobile application when held vertically vs horizontally.

Expected Results 

Cameras are displayed within the view as expected for the mobile application.

Actual Results 

Cameras appear to be out of order in the mobile application when held vertically.

Solution

This is expected behavior for the mobile application to scale the images to fit while holding the device vertically vs horizontally which can scale the proper layout of the view.

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