This document will guide you through step-by-step procedures for keyboard use and suggested button mappings. Prerequisites For proper operation of the American Dynamics ADVCPTZKEY1 PTZ USB Keyboard, both the exacqVision Client and Server must be on version 22.03 or higher. Product ADVCPTZKEY1 American Dynamics Surveillance Keyboard <br> Setup <br>
Month: March 2022
2022-03 March Quarterly Release Training
exacqVision Client * Enhancement – Show toast for all web panels that fail cert setting checks. * Enhancement – Added separate archive rate and upload rate fields for archive targets that report them. * Enhancement – Add Enter to the default DCZ joystick profile * Enhancement – Added Select Camera joystick button action * Enhancement… Continue reading 2022-03 March Quarterly Release Training
exacqVision Legacy Software Downloads
Title exacqVision Legacy Software Downloads Description Legacy versions of exacqVision software too include 32-bit, 64-bit, Linux, MacOS, Windows, and Window MSI are available for download. Product exacqVision Client exacqVision Server Edge M-Series exacqVision Web Service exacqVision Enterprise Manager Solution Older versions of exacqVision Server and Client software are available on our… Continue reading exacqVision Legacy Software Downloads
ExacqVision Web Service Fails to get Public URL from Relay Manager
Summary The OpenSSL Certificate from Ubuntu that the relay service utilizes is expired Description Error failed to get public URL from relay manager rpc error: code = Unavailable desc = connection error: desc = “transport: authentication handshake failed: x509: certificate has expired or is not yet valid: current time 2022-02-24T10:19:29-08:00 is after 2021-09-30T14:01:15Z” wfe 32563… Continue reading ExacqVision Web Service Fails to get Public URL from Relay Manager
Does exacqVision Require Microsoft Silverlight?
Summary Microsoft Silverlight was installed on exacqVision Servers as part of Kantech Entrapass Web and has been flagged by vulnerability scans. Description Microsoft Silverlight reached the end of support on October 12, 2021. Product Solution
exacqVision SDK / API and OEM Solution Partner Requests
Title exacqVision SDK / API and OEM Partner Solutions Summary exacqVision SDK & OEM Solutions, we are part of the Connected Partner Program, so all request must first register via the Connected Partner Portal to be considered. Description Exacq Technologies provides integration tools that enable dealers and development partners to rapidly integrate external devices and… Continue reading exacqVision SDK / API and OEM Solution Partner Requests
exacqVision – MegaRAID Silence Alarms
Title exacqVision – MegaRAID Silence Alarms Description This article describes multiple ways to silence MegaRAID alarms using either LSI Storage Authority (LSA) or MegaRAID Storage Manager (MSM). Also included is the storcli command, which can be run from a command or terminal line, regardless of which management software LSA or MSM is installed. Product exacqVision… Continue reading exacqVision – MegaRAID Silence Alarms
exacqVision Web Service Configuration Login Failed – Credentials / Password not working
Description Instructions for recovering access to exacqVision Web Service configuration. Product Steps to Reproduce From the exacqVision Web Service landing page select Web Service Configuration Enter username and password and click Login Expected Results Web Service Administration page is displayed Actual Results Message “Login failed. This attempt has been logged.” Solution exacqVision Web Service… Continue reading exacqVision Web Service Configuration Login Failed – Credentials / Password not working
Content Age
Title Content Age Description The Content Age section is comprised of a Desired setting for setting an event trigger target and Oldest Content which shows storage information. Product exacqVision Client Solution Content Age NOTE: This section is used to provide information and to set a target for triggering events. It does not restrict or remove… Continue reading Content Age
Adding Multi-Channel Encoders
Description In order to accommodate more than 4 channels of video, many multi-channel encoders require the use of the “bank” IP plugin override. The cameras test records should indicate this in the Notes. Solution For Example, assuming the cameras IP address is 192.168.1.1: 1st bank would be:192.168.1.12nd bank would be:192.168.1.1#bank=23rd bank would be:192.168.1.1#bank=34th bank would be:192.168.1.1#bank=4… Continue reading Adding Multi-Channel Encoders