Title How to Identify the MegaRAID Controller Model on an exacqVision Server Description For various reason you may need to determine the model number of the RAID Controller Card. Product exacqVision Server MegaRAID Solution From the exacqVision Client Navigate to Configuration > YOURSERVER > Storage > Hardware Tab The model should be… Continue reading How to Identify the MegaRAID Controller Model on an exacqVision Server
Month: March 2022
Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Windows
Title Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Windows Description MSM has been found to have some exposure to CVE-2021-44228, the Apache Log4j remote code execution vulnerability, see statement from Broadcom Log4j2 Exposure (CVE-2021-44228). As a result you may be able to replace MSM with LSA using the following instructions. Product … Continue reading Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Windows
Manually Adding an exacqVision Client Shortcut to a Linux Desktop
Description Steps to create a desktop shortcut launcher for the exacqVision Client for either Ubuntu 18.04 or 20.04 Product exacqVision Client Solution <br>
Configuring Multiple Monitors on Ubuntu Linux
Title exacqVision – Configuring Multiple Monitors on Ubuntu Linux Description If multiple monitors are attached you have the option to either mirror, show the same image on all monitors or extend the desktop. Configuration is done within the OS settings. Product Ubuntu LinuxexacqVision Solution Login to the OS as an adminLocate and select… Continue reading Configuring Multiple Monitors on Ubuntu Linux
Unexpected Error When Converting from Unmanaged to Managed User via ExacqVision Enterprise Manager
Description When changing a User from Local to Local (Managed) i.e. Unmanaged to Managed user in exacqVision Enterprise Manager the crying stick man appears immediately after applying the change. Product ExacqVision Enterprise Manager Steps to Reproduce Expected Results The change applies and you are still on the EM Users Page Actual Results Crying Stickman page… Continue reading Unexpected Error When Converting from Unmanaged to Managed User via ExacqVision Enterprise Manager
Bulk Illustra Camera FW Upgrades
Problem There is no way to upgrade Illustra cameras in bulk from the exacq server Solution The Illustra connect tool can be used to bulk upgrade Illustra cameras the following video will show how to setup cameras out of the box which includes ip configuration, FW upgrade and password update.
Illustra Pro4 Object Classification Parked Car Setup
Problem When setting up object classification with parked cars in the view they will trigger events. Solution If they are not wanted in the event, then they should not be included in the ROI. use multiple ROI in configuration. If you remove them from the ROI and they still trigger you may need to factory… Continue reading Illustra Pro4 Object Classification Parked Car Setup
False Positive drives offline status for disks labeled “sat” – invalid disk type errors
False Positive drives offline for disks labeled “sat” – invalid disk type errors Exacq Support has identified an issue with SMART attribute labels causing false positive drive offline errors on the hardware tab of ExacqVision Client. Some Disks may show error of “invalid disk type” Some systems may contain drives that get listed as… Continue reading False Positive drives offline status for disks labeled “sat” – invalid disk type errors
exacqVision Hardening Guide
Description A hardening guide is a supplemental document that is provided alongside installation instructions with a product. Product Solution A hardening guide is a supplemental document that is provided alongside installation instructions with a product. This hardening guide will outline the minimal necessary steps to ensure a secure installation of the product in a customer… Continue reading exacqVision Hardening Guide
Customizing Border Colors
Title exacqVision Client Border Color Customization Description The exacqVision Client default border colors on video panels for: Motion, Alarm, Free, Run, PTZ Focus, Event Monitor events and bookmarked can be customized. Product exacqVision Client Solution Within the exacqVision Client go to Config (Setup) Page In the configuration tree choose ClientIn the Colors pane… Continue reading Customizing Border Colors