Issue: Edgestor search does not work when the server and camera are in different time zones. Description: When the server and camera are in different time zones, Edgestor places the converted archived video in folders with the incorrect month-day-hour labels. This behavior causes the exacqVision Client search to fail to find the video clips although… Continue reading Edgestor Search Does Not Work When Server and Camera are in Different Time Zones
Month: September 2021
Total Memory on Linux Systems Shows Available OS Memory Instead of Physical Memory
On Linux x86/x64 systems only, System Information “Total Memory” incorrectly displays the available operating system memory instead of the actual physical memory installed.
2021-09 September Quarterly Release Training
Feature: Client – Enhancement – Restricted view windows. – #21926Server – Feature – Restricted view windows. – #22863Exports only allowed for .psx and .exeRequires password to hide – on a timer (5 minutes) Client Enhancement – macOS – Force client into dark theme to match OS setting.Enhancement – Ability to password protect and encrypt exe… Continue reading 2021-09 September Quarterly Release Training
LC PoE Units Upgraded to Ubuntu 18.04 Will Report Link Status Incorrectly on Some of the PoE Ports.
LC PoE units upgraded to Ubuntu 18.04 will report link status incorrectly on some of the PoE ports.
For Debugging Purposes, The Logging of Additional Information Related to the Storage Self-Tests May Be Enabled.
Starting with server version 19.08, it is now possible to collect additional information about storage self tests. evselftestYYYY-MM-DD.txt files in the server/logs path will trace all of the commands that evselftest issues along with their corresponding output. This feature is turned on when the EvselftestLogEnabled attribute under “Storage” is set to “1” in sysmgmtpi.xml.
Retail Key Image Release Highlights – 202108
August 27,2021 New and updated zip files are now available on the public website https://www.exacq.com/support/downloads/Username: guest Password: exacqvisionip Highlights: Introduced Ubuntu 20.04 (18.04 is now deprecatedUpdated field recovery instructions are packaged within the zip filesThe following motherboards do NOT support Ubuntu 20.04 and servers with these motherboards that need to be re-imaged must use Ubuntu 18.04/RETAIL1804-21.03.5.zipQ87MAH81-X1D180SD190SD290S… Continue reading Retail Key Image Release Highlights – 202108
Q Series Units Using KVM Switch Showing No Display on Boot Up and when switching between units.
This is for a specific customer that was reporting issues with Q series units using a KMV Startech Switch-Model SV431USB.The customer experiences NO DISPLAY on the monitor on boot. They also exhibit no display when switching the source at the switch from a windows based unit back to the Q Series. Tickets: 22721 and 23035.… Continue reading Q Series Units Using KVM Switch Showing No Display on Boot Up and when switching between units.
During Installation of Windows exacqVision Server, the Password Dialog Does Not Refresh the Field in a Timely Manner.
When installing Windows-based exacqVision Server, the password entry screen is not refreshing in a timely manner delaying the password complexity rules feedback as the password is entered.
Linux – Delete Video from Root Volume
Exacq Technologies does not recommend using the root partition for video recording as the OS is installed on this partition. Exacq labels the root partition as /mnt/edvr/0. In the event that /mnt/edvr/0 has been enabled on the storage page, resulting in video being recorded to the root partition and you now need to delete that… Continue reading Linux – Delete Video from Root Volume