Stuck Pinned Spare/Data Restore Pending due to firewall blocking vfba process

Exacq Support has identified an issue preventing fail-back due to VFBA.exe being blocked; which uses port 28774. Windows Versions It is recommended to create both inbound and outbound Windows firewall rules on the SPARE and PROTECTED server to allow communications through port 28774 for the Windows Firewall. ** Due to issues with the Window OS,… Continue reading Stuck Pinned Spare/Data Restore Pending due to firewall blocking vfba process

Panasonic Motion tab does not accept Default Motion Window

Panasonic model WV-SW458 Fisheye On Firmware 2.50 .When setting up a new camera in the client and notice the motion window is not saving with the default motion window. Work Around Edit the motion window and delete any motion windows that exist. Then create a new motion window and draw the boarder of the motion… Continue reading Panasonic Motion tab does not accept Default Motion Window

SCN-00000021 – Discontinuation of development of exacq Edge for Axis-CRIS (ARTPEC-3) Cameras and Illustra 6XX compact mini-domes, mini-bullet, and 2MP LT Pro Bullet Series Cameras

Version 21.06 is the last official release in which engineering will provide exacq Edge for the Axis-CRIS (ARTPEC-3) cameras and Illustra 6XX compact mini-domes, mini-bullet, and 2MP LT Pro Bullet Series Cameras. Versions 21.09+ WILL NO LONGER include support.