When connecting an NVR running Ubuntu 12.04 or older to a newer S-series you may have issues with it connecting and displaying the “Disconnected” message on the archiving page; even thou everything is correct and systems running Ubuntu 14.04 or newer DO NOT have this issue. When you search the logs, you will see a… Continue reading Archiving continually says “Disconnected” on Linux systems 12.04 and Older
Month: June 2021
Web Service upgraded from version 9.2 to 21.06+ on MS Windows operating systems fails to start
Issue: Upgrading the exacqVision Web Service from version 9.2 to version 21.06+ (even using the server bundled package) on Microsoft Windows operating systems will show the web service as upgraded but leave it unable to start. Root Cause: Undetermined. Workaround: After performing the upgrade, uninstall and reinstall the exacqVision Web Service again. Fixed Version: Not… Continue reading Web Service upgraded from version 9.2 to 21.06+ on MS Windows operating systems fails to start