Month: June 2021

Panasonic cameras OSD incorrect after Server time change

Issue: After a Server time change of less that 60 seconds, Panasonic cameras may continue to show the OSD time incorrectly until the camera is disconnected/reconnected. The stored video also contains the incorrect time-stamp. This means the searched video will be off by the amount of seconds that they system time changed. Workaround: Disconnect and… Continue reading Panasonic cameras OSD incorrect after Server time change

2018-12 Belfast L3 Training

Start-to-Finish – 709m – (11.82 hours) Exacq Website – 49m 2018-12 – Troubleshooting and the Exacq Website – Full – 49mPart 01 – General – 21mPart 02 – KB – 6mPart 03 – Configuration Calculator – 9mPart 04 – Product Pages – 11m exacqVision Client – Live and Search – 28m 2018-12 Client – Live… Continue reading 2018-12 Belfast L3 Training

Audio Troubleshooting

Some cameras have audio inputs, which is not the same as having a built in microphone. Sometimes you may also have to do a combination of tasks to get the audio to work correctly in Exacq. External Microphones Is audio scheduled to recordIs audio supported on the device?Is audio enabled in the cameras Web GUI?Are… Continue reading Audio Troubleshooting

2021-02 – Hard Drive Issues Training

Hard Drive Issues Troubleshooting

2020-12-10 – December Quarterly Release Training

Feature – Amazon S3 Archiving Archive directly to an S3 Bucket similar to our current capabilities with SMB/NFS.The address is built using the ‘…’ button.  Customers will need to know the ‘Bucket Name’ and ‘Region’.This will result in a full address as follows:https://<BUCKET_NAME>.s3.<REGION>.amazonaws.comOnly one Server can write to a bucket, but any Server can archive… Continue reading 2020-12-10 – December Quarterly Release Training

2020-09-11 – September Quarterly Release Training

Feature – RAID Prep Client – Feature – SysmgmtPI – Support prepping RAID data volume (create, partition, format, mount). – #13326Server – Enhancement – Added support for new RAID prep status values and progress. – #21109BBE OnlyLSI Only (no 3ware)Not yet available for S-Series Feature – Mask Detection Server – Feature – tycodlpi – Support… Continue reading 2020-09-11 – September Quarterly Release Training

2020-06-11 – June Quarterly Release Training

Client Enhancement – Support for custom categories and confidence levels. #21037Enhancement – Add link to Facial Matching in the Automations Engines panel.Enhancement – Add Unmerge command in Facial Matching panel.Enhancement – Support GPU decoding with multiple GPUs. #17520 – https://trac.exacq.com/DVR/wiki/HardwareDecoding#MultipleGPUDecodingEnhancement – Several improvements to performance of copy-back rendering from a GPU decoder.Enhancement – Improve performance… Continue reading 2020-06-11 – June Quarterly Release Training