Month: May 2021

Cannot upload custom evFileInfo.txt for web service updates using ESM

Description ESM has a backdoor for support/developers to be able to remotely update using ESM to a development or trunk build. However, if you attempt to do this for a web service trunk/dev build, it will not work. <br> Workaround To get it to work, you must include the installers in a custom zip with… Continue reading Cannot upload custom evFileInfo.txt for web service updates using ESM

Double clicking save/apply button in ESM may duplicate the action

Description We have seen with adding a user, that if you double click the Add user button, it will add the user, then show the form with user already added error on the form. It should ignore the second click and just redirect to the user list view. <br> Tested Version exacqVision ESM 4.1.4 <br>… Continue reading Double clicking save/apply button in ESM may duplicate the action

When creating or editing a rule in ESM, the camera count in drop down may not be correct

Description when comparing the number of cameras to what is selected in the drop down, if you have deleted cameras, it may be showing that number in the count. Do not pay much attention to the count value, just be sure the cameras you want selected are selected in the drop down. <br> Tested Version… Continue reading When creating or editing a rule in ESM, the camera count in drop down may not be correct

SSA time of day in select controls

Description When a user tries to import a server license or pick a server license as part of applying a server configuration. The SSA date is shown, but the date also includes the time of day which suggests their SSA will expire at that time. This is not correct, the SSA will expire at the… Continue reading SSA time of day in select controls

ESM API landing page is not password protected

Description Using the <host>/api URL, it will take you to the ESM deprecated landing page. If you do not have a session in ESM, you can see these landing page and discover endpoints. You are not able to use the endpoints, but we want to password protect landing pages too.

Postgresql will not install with spaces in username

Description The packaged postgresql installer when trying to install ESM, you cannot install it with a username that has spaces. Also, postgresql requires admin to install properly on the machine. You cannot install with a policy group that does not have sys admin on the machine.

ESM Multiselect boxes do not repopulate when clearing the filter

Description If you open a select box, type in the filter, it will limit the selection to what the filter matches. When you cancel the filter by hitting the X icon on the filter pane, it will not repopulate the server list. The workaround is to just backspace over the filter selection.

Show/Hide button will indicate active state after clicking on it in ESM

Description The button hows an active state visual when you click it. It really should lose that active state visual as soon as your mouse hovers off it. This is purely cosmetic but could be confusing to a user. <br> Tested Version exacqVision ESM 4.0.0 <br> Platform <br> Steps to reproduce <br> Expected result The… Continue reading Show/Hide button will indicate active state after clicking on it in ESM

Root administrators in ESM using self update undo does not always work correctly

Description If scheduling an ESM update that is not the recommended version; if you delete the update, undo it, the scheduled update will be the recommended version which is not what was intended. User should delete the update and instead of hitting undo, go do another scheduled update. <br> Tested Version exacqVision ESM 4.1 <br>… Continue reading Root administrators in ESM using self update undo does not always work correctly