Month: May 2021

Audit Trail Format

**INTERNAL** Here are a couple example lines from an audit trail file. Both the audit and logs subdirectories under core are managed virtually identically, with file naming, and with how the oldest files are deleted after a configurable amount of time. 1334844630;11;1;0;10.0.2.2:55650;Admin;””; 1334844649;6;1;0;10.0.2.2:55650;Admin;””;<?xml ?> 1334680687;4;3;0;10.0.2.2:60018;Admin;”Alarm Output 1, Input 1, Input 1x, Input 2, Input 3,… Continue reading Audit Trail Format

New Stretch “Octopus” Connector Label

Some users were installing the Stretch “Octopus” cables with the wrong end up, which interfered with the capture and display of video. This cable is shipped with 4U systems with more than 32 inputs, and systems that require more than four audio inputs. Beginning on October 16, 2012, the cables have been shipped with a… Continue reading New Stretch “Octopus” Connector Label

Authentication and Encryption (Server/Client)

For client-server communication, we use 128 bit AES encryption in combination with Diffie-Hellman key exchange.  By default, the key is updated every 5 minutes.  This is true for all data except video stream, audio stream and blob (map images, etc…) data. For server-camera/device communication, the encryption is camera dependent and does not use SSL.  We… Continue reading Authentication and Encryption (Server/Client)

CLIENT: Export dialog doesn’t appear when logged in to Windows as restricted user

Description: When logged in to Windows as a restricted user, the Export dialog does not appear when you try to export video. Version Introduced: 5.2 Version Fixed: 5.2.3.36400 Workaround: Install a previous version of exacqVision Client.

Stop Client from auto-starting in Linux

On systems with limited resources, or that just do not want the cient to start automatically, here are the steps. Stop client from auto-starting in both admin and user account: sudo mv /home/user/.config/autostart/evc.desktop /home/user/.config/autostart/evc.desktop.bak && sudo mv /home/admin/.config/autostart/evc.desktop /home/admin/.config/autostart/evc.desktop.bak Stop client from auto-starting in both admin and user account seperately: Admin: sudo mv /home/user/.config/autostart/evc.desktop /home/user/.config/autostart/evc.desktop.bak… Continue reading Stop Client from auto-starting in Linux

Increasing Virtual Memory on 48- and 64-channel Hybrid exacqVision Systems

exacqVision 48- or 64-channel hybrid systems (any system with multiple Stretch capture cards) must have additional virtual memory space for the exacqVision Server software to use. To increase the virtual memory, complete the following steps: Open a command prompt with administrator privileges.Type the following command and press Enter:bcdedit.exe /set increaseuserva 2560Restart the system. If Windows… Continue reading Increasing Virtual Memory on 48- and 64-channel Hybrid exacqVision Systems

Measuring Bandwidth Usage in Ubuntu 10.04

To measure bandwidth usage in Ubuntu 10.04, install nload. It is preinstalled on Ubuntu, but it is not in the exacqVision image. Customers with custom installations of Ubuntu 10.04 or 12.04 likely already have nload. Run the following command to install: $ sudo apt-get install nload To use nload, just run nload in a terminal. Alternatively, you can specify… Continue reading Measuring Bandwidth Usage in Ubuntu 10.04

Bad Memory Causes exacqVision Client Crash and System Reboot

On certain exacqVision A Series and Z Series systems, faulty memory causes the system to restart and causes the Windows exacqVision Client to crash (if VGA Acceleration Mode enabled). The following procedure can determine whether the affected memory is installed on a system: <br> WINDOWS Log in to Windows as an administrator.Select the Start menu… Continue reading Bad Memory Causes exacqVision Client Crash and System Reboot