Month: May 2021

Which MAC address can I license?

Which Network Interface Card can I license? The exacqVision software reads the MAC addresses for all network interfaces seen by the computer’s operating system and verifies that the license file matches the MAC address from one of the enabled NICs. For more information on licenses, see:How is ExacqVision NVR software licensed? NOTE: The interface with… Continue reading Which MAC address can I license?

Pelco plugin with Optera crashes server

Description Pelco plugin with Optera crashes server. ExacqRtsp_lib getSdpValue function is used by Pelco Optera to get the dewarp information with the RTSP session. The camera fails to return sdp and the default return of the getSdpValue method is NULL in this case. Line 1148 ExacqRTSPCommandHandler.cpp. <br> Tested Version <br> Steps to reproduce <br> Expected result Server… Continue reading Pelco plugin with Optera crashes server

E-Series failed to set constant bitrate

Description Seems to happen with context stream on e-series encoder. The range on constant bitrate mode could be set to invalid ragne of 32-1024 instead of 32-8192. So with bitrate set to something like 2048 would the bitrate out of range error and failed to set. Also in this case, the stream setting would also… Continue reading E-Series failed to set constant bitrate

Samsung SUNAPI2 firmware known fw issues

Description Samsung SUNAPI2 support is release in r102309 dev build 7_9_38_102356 and RC 8.0.0.102418. <br> Known issues – coordinate information for privacy mask and motion regions provided from the camera are inconsistent. Samsung is to provide updated fw that from what we understand is the sensor coordinate for different pixel modes the camera supports. This results in the… Continue reading Samsung SUNAPI2 firmware known fw issues

Pelco Optera supports Panomersive Uni-stream mode

Description Pelco Optera is a multi-sensor 180/360 camera that provides panoramic views. We started supporting this model with r101894 dev build 7.9.32.101939 and officially in 8.0.0.102418 RC. <br> Fix The camera should be set to the “Panomersive Uni-stream” mode.In the camera web page, got to the “System” tab and under “Optera Compatibility Mode”. Let the camera reboot… Continue reading Pelco Optera supports Panomersive Uni-stream mode

Updating Windows Operating System

Windows To update your Windows 10 Operating System: Open Windows Update by right clicking the Start button in the lower-left corner and select search. In the search box, type Update, and then, in the list of results, click either Windows Update or Check for updatesClick the Check for updates button and then wait while Windows looks for the latest updates for your computerIf you… Continue reading Updating Windows Operating System

Update Ubuntu Linux Software Using Command Line

Installing updates via Terminal The commands are as follows: apt update: Update is used to resynchronize the package index files from their sources on Ubuntu Linux via the Internet.apt upgrade: Upgrade is used to install the newest versions of all packages currently installed on the Ubuntu system. To update software list for Ubuntu First, open… Continue reading Update Ubuntu Linux Software Using Command Line

ExacqVision stance on Operating System updates

The official stance of ExacqVision regarding security updates and auto-updates is they are off by default, because there is the potential risk of the NVR being rebooted during the update process which can stop video recording, so please plan accordingly!!! ExacqVision cannot control the integrity of security patches or operating systems updates; therefore these off… Continue reading ExacqVision stance on Operating System updates