Description iOS Application crashes when decoding H.264 video from Axis M5014 in 800×450 resolution <br> Summary iOS Application crashes when decoding H.264 video from some axis sources in 800×450 resolution. This has been seen on a customers M5014 with firmware 5.25.2 as well as an M5014 with firmware 5.40.11.2 at the Exacq Fishers office. <br>… Continue reading iOS Application crashes when decoding H.264 video from Axis M5014 in 800×450 resolution
Month: May 2021
Linux Doesn’t Remove Dynamically Assigned IP Addresses When NIC Unplugged
Description Linux doesn’t drop network configuration when a dynamically-assigned NIC is unplugged as Windows does. However, if the package ifplugd is installed then it will.
Application does not show video panel after sidebar navigation from live focus page
Description Application does not show video panel after sidebar navigation from live focus page <br> Defect Description Application does not show video panel after sidebar navigation from live focus page <br> Tested Version 7.8.0 <br> Platform All <br> Steps to reproduce Add a camera to a panel in the live pageSlide right to open the… Continue reading Application does not show video panel after sidebar navigation from live focus page
Axis plugin with newer fw failed to trigger digital output
Description This affects Axis cameras with firmware 5.70 and above, that started using Apache HTTP server. Apache HTTP server is more restrictive in parsing non URI characters such as simicolon and slash and requires percent encoding. For example, “:/” would be encoded into %3a%2f. The end result is that it affect the triggering of digital… Continue reading Axis plugin with newer fw failed to trigger digital output
Manually executing evselftest
Description evselftest binary location Windows 32-bithttps://svn.exacq.com:8443/!/#3PV/view/head/exacq/evselftest/tags/1.0.0.97921/Windows_x86_vc9Windows 64-bithttps://svn.exacq.com:8443/!/#3PV/view/head/exacq/evselftest/tags/1.0.0.97921/Windows_x64_vc9Linuxhttps://svn.exacq.com:8443/!/#3PV/view/head/exacq/evselftest/tags/1.0.0.96435/Linux_x86 command help admin@exacqVision-Server:/tmp$ sudo ./evselftest Supported options: -h [ –help ] show help -c [ –cmd ] arg self-test command to execute. supported options are startshort, startlong, stop, report -d [ –disk ] arg [optional] – disk on which self-test command to execute. If this option is missing,… Continue reading Manually executing evselftest
UsbDio serial (analog PTZ) conflict with ModemManager
Description On Ubuntu 12.04 and newer systems with UsbDio with one or more serial ports, a system program called ModemManager will alter port settings, including baud rate, overwriting the values set by the server. This can interfere with serial ports used for analog PTZ and other purposes. Typical symptoms are that PTZ does not work… Continue reading UsbDio serial (analog PTZ) conflict with ModemManager
REX input for a door may get stuck in REX granted state
Description When rex or a reader is activated, followed by door open and close, the rex (or reader) remains in REX Granted or Reader Activated state in exacqVision software.This has been fixed in 7.9.x.Workarounds to clear the state – activate the rex (or reader) and let it timeout without opening/closing the doordisable/enable kantech connection in exacqVision to… Continue reading REX input for a door may get stuck in REX granted state
Setup Postgres with SSL
Description After Postgres is installed and an SSL certificate is acquired: 1. Open the postgresql.conf for editing as an administrator:Windows: C:\exacqVisionEsm\PostgreSQL\9.2\data\postgresql.confLinux: /usr/local/exacq/esm/PostgreSQL/9.2/data/postgresql.conf2. Locate the “# – Security and Authentication -” section:Replace it with:# – Security and Authentication – #authentication_timeout = 1min # 1s-600s ssl = on # (change requires restart) #ssl_ciphers = ‘DEFAULT:!LOW:!EXP:!MD5:@STRENGTH’ # allowed SSL ciphers # (change… Continue reading Setup Postgres with SSL
Mobile Deprecation
Description For various reasons, Exacq Mobile 3 occasionally deprecates older system versions with a new release. When this occurs, that release (and all future releases) are not available to deprecated devices, either directly through the app store or via updates. Effectively, the device is “locked-in” to the last supported version. Deprecated devices will still have… Continue reading Mobile Deprecation
Panasonic overrides smartcoding setting
Description Panasonic plugin always default to “framerate” priority setting when connects to the camera. This overrides any other settings (VBR/VBR+SmartCoding/Best? Effort/Advanced? VBR) that the user might want to set through the camera web interface. This became an issue when Coca Cola has a need to set their cameras to VBR with SmartCoding? and was being override to “framerate” instead.The… Continue reading Panasonic overrides smartcoding setting