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Knowledge Support Support Categories exacqVision Hardware Products

New Stretch “Octopus” Connector Label

Some users were installing the Stretch “Octopus” cables with the wrong end up, which interfered with the capture and display of video. This cable is shipped with 4U systems with more than 32 inputs, and systems that require more than four audio inputs.

Beginning on October 16, 2012, the cables have been shipped with a THIS SIDE UP label to reduce confusion.