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Axis plugin with newer fw failed to trigger digital output

Description

This affects Axis cameras with firmware 5.70 and above, that started using Apache HTTP server. Apache HTTP server is more restrictive in parsing non URI characters such as simicolon and slash and requires percent encoding. For example, “:/” would be encoded into %3a%2f. The end result is that it affect the triggering of digital outputs.

Customer was using Associations to trigger an Alarm output for this camera to trigger an audible alarm at a car dealership. However, after re-clicking the association, the siren continues to sound.

The only way they found to stop the siren was to go to the camera webpage, reverse the Hi/Lo normal state, then reverse it back.

The same thing occurred using a soft trigger as well.

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Tested Version

  • exacqVision Client 7.4.1.89736
  • exacqVision Server 7.4.3.90110

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Platform

[All]

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Steps to reproduce

Trigger and alarm output, then deactivate.

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Expected result

Alarm state reverses.

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Actual result

Alarm state remains.

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Work Around

  • Reverse Hi/Lo normal state at the camera.
  • Downgrade firmware to 5.55.3.5

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