The old Raid Expander Card number 690-00083 is no longer available, and needs to be replaced with 690-00101. ECN-171121-01 takes care of that for production. However, if the old card goes bad in the field, the new card is not a drop-in replacement. The new card needs a new bracket and cables.
Month: April 2021
Connecting to ACTi cameras with HTTPS
To connect to ACTi cameras using HTTPS requires firmware 6.12.34 or higher, or a signed x509 certificate below version 4. HTTPS connections will work with a version 3 x509 certificate. Self-signed certificates for most ACTi firmware is not supported by the embedTLS library used by the server.
ESM Prompts for Domain User Password When Editing Privileges
Problem: When editing a user privilege in ESM the user is prompted to enter a password for the Domain User. Introduced in ESM 5.3.10. <br> Solution: Fixed in ESM version 5.3.11.
Server Serial Number Becomes Empty
Problem: Server’s serial number field becomes empty. <br> Solution: Fixed in server version 8.9.2. If for any reason the serial number field should become empty this will replace with the MAC address.
High CPU Usage After Installing ESM 5.4.0
Problem: Users find high CPU usage with PostgreSQL or user databases after upgrading ESM to 5.4.0. <br> Solution: Fixed in ESM version 5.5.5
Upgrading ESM 4.4 or Lower to a Higher Version
Issue Attempting to update ESM 4.4 or earlier to ESM 5.2 or higher will fail. This is due to a change in the underlying framework. <br> Resolution Users will need to update to ESM 4.6. Once this update is completed the user may update to 5.2 or later.
Axis Displays “Device Reporting an Error”
Problem: An Axis camera may display the error “Device reporting an error, the device reported that is has encountered an error (500)” but continues to display a normal video stream. <br> Explanation: This is typically caused by a camera that does not have native PTZ functions but could be connected to an external PTZ device… Continue reading Axis Displays “Device Reporting an Error”
Manually Removing Managed Users
Description Once a Server has User Privileges managed by exacqVision Enterprise Manager, only that EM system can be used to remove the privileges. If the NVR is unable to access the exacqVision Enterprise Manager server the “Managed” user status can be removed manually with the following steps. Product exacqVision ServerexacqVision Enterprise Manager Solution Stop the… Continue reading Manually Removing Managed Users
Soundpi Does Not Detect Some Sound Cards on Linux
Problem: System audio is not listed in client because soundpi does not detect some sound cards in Linux. Introduced in Server 8.9.6. <br> Solution: Update to Server 9.2.x
Secondary DNS Entry Clears Network Settings in 12.04
Problem: Server version 9.2.1 added the ability to set a secondary DNS address to the network interface settings. This is broken when using on Ubuntu 12.04. <br> Symptoms: When applying a secondary DNS address, all settings change to 0.0.0.0 and/or the NIC fails to apply any changes. <br> Solution: Update Server to 9.2.3