Archiving from a Linux-based exacqVision system over a wide-area network (WAN) can stall in a Writing Files status for over an hour. If you believe a system is affected, verify the following conditions and symptoms: Linux kernel version 3.0 or later. Previous versions are not believed to be affected. (To determine the kernel version, run uname… Continue reading Archiving Stalls on Linux-based exacqVision Systems
Month: April 2021
Using NFS Protocol for Archiving
Archiving using NFS protocol instead of SMB protocol is possible starting with exacqVision Server 6.9.11 and exacqVision Client 6.9.14. However, the following steps might be required to enable NFS archiving functionality. NOTE: Existing archive target configurations cannot be changed to use NFS. In those cases, a new archive target configuration must be created. Linux Install the… Continue reading Using NFS Protocol for Archiving
Pelco Motion Notification Could Fail on exacqVision System with Windows Server 2012
A Pelco Pro Sarix camera (IMP-1110) failed to send motion notifications on a Windows Server 2012 system running the the Explicit Congestion Notification (ECN) service. The ECN service and Pelco plugin use the same TCP port 8575; if the ECN starts automatically after system startup, the notification subscription from the Pelco plugin can fail, meaning… Continue reading Pelco Motion Notification Could Fail on exacqVision System with Windows Server 2012
ONVIF Plug-in Crash with Invalid First Video Profile
In rare cases, a camera’s firmware might not provide valid video as the first profile, causing the ONVIF plug-in to crash and producing a log message of “profile 0 missing video encoder configuration.” This was specifically observed with an APAC camera running version 1.1 firmware. This could affect exacqVision Server 6.2.x and later. <br> As… Continue reading ONVIF Plug-in Crash with Invalid First Video Profile
Enabling Onboard Keyboard in exacqVision Ubuntu 10.04 and 12.04 Images
In 2013, the exacqVision Ubuntu 10.04 image was rebuilt, and the onboard keyboard configuration was not in included in the rebuild. Affected images can be easily identified by the Exacq wallpaper displayed on the Desktop. Also, because of an issue with onboard packages found in the Ubuntu repository, the onscreen keyboard was not included in… Continue reading Enabling Onboard Keyboard in exacqVision Ubuntu 10.04 and 12.04 Images
exacqVision Compatibility with 4K Resolution Monitors
Many large modern monitors and televisions have a horizontal resolution of 4,000 (4K) pixels. When using certain interfaces to display video, 4K resolution is either unsupported, or it can be displayed only at a refresh rate of only 30 Hz, resulting in choppy video. However, 4K resolution can be displayed at 60 Hz over interfaces… Continue reading exacqVision Compatibility with 4K Resolution Monitors
“Failed to write fstab” Error Displayed while Configuring S-Series Partitions
Symptom A “Failed to write fstab” error can appear if the system is running low on space on the root “/” partition. <br> Affected Versions This affects all exacqVision S-Series versions. A fix will be released at a later date. <br> Resolution To recover from this error, free up space on the root partition using… Continue reading “Failed to write fstab” Error Displayed while Configuring S-Series Partitions
Top 10 Illustra Camera Questions
What is the default IP address and credentials?192.168.1.168, admin/adminUnable to adjust Zoom on Camera?Windows XP/7 and IE7/8/9/10/11 Clean IE cacheAdd IP to Trusted siteJava Settings , lower security to MediumAdd IP to Compatibility ViewMake sure to install active X and accept java when promptedCamera picture Off set on Illustra 200/210/600/610Add IP address to compatibility viewZoom… Continue reading Top 10 Illustra Camera Questions
Samsung SNB-3002 Camera Allows Only Motion Non-detection Areas
Symptom Samsung SNB-3002 cameras allow you to define non-detection motion areas. This is the opposite of most Samsung cameras, which allow you to define detection areas. There is no indication in exacqVision Client that an SNB-3002 camera motion window defines non-detection areas. <br> Workaround When using exaqVision Client to configure a motion area for an… Continue reading Samsung SNB-3002 Camera Allows Only Motion Non-detection Areas
Enterprise System Manager Shell
To open Enterprise Manager Shell in Windows, run Command Prompt as an administrator and change directories to the installation directory by running the following command: cd C:\Program Files\exacqvision\enterprisemanager \enterprisesystemmanager\ Then type: enterprisesystemmanager.exe shell To open Enterprise Manager Shell in Linux, open a Terminal window and type: sudo /usr/local/exacq/esm/enterprisesystemmanager shell <br> The following commands can be used… Continue reading Enterprise System Manager Shell