Issue When iVMD analytic support was added in exacqVision Server version 20.03.0, it caused motion data to be ignored from older or non-iVMD camera models. Resulting in video not being recorded when using motion-based recording. <br> Workaround Use free-run recording or downgrade to exacqVision Server version 19.09 <br> Resolution Same for resolution 10pt <br> Version… Continue reading Panasonic Camera Motion May Be Ignored
Month: April 2021
“Can change password” should be locked as false for LDAP users
Description LDAP users (or LDAP administrators) have all the tools needed to administer their LDAP account credentials. We do not provide (or need to or want to provide) any tools to administer LDAP credentials. This evServer fix is a guard to block this setting in the xml. If config is sent to the server containing… Continue reading “Can change password” should be locked as false for LDAP users
Core crash on Start system when user changes their own username
Description Core crash on Start system when user changes their own username. This was seen in a unit test. It has not been seen from an evClient. <br> Version introduced 8.6.0 <br> Platform All <br> Steps to reproduce Apply a Start license to your systemLogin as a user with FullAdmin or UserAdmin privileges.Change your own username. <br> Expected result… Continue reading Core crash on Start system when user changes their own username
Removing exacqVision Server Dependency from RTSP Server Integration (Windows Only)
Issue This article applies only to the stand alone RTSP Server Integration not the built-in RTSP support available in exacqVision Server version 19.12 and higher. The original stand-alone RTSP Server has the exacqVision Server listed as one of its dependencies. This causes scripts to fail and has been observed to prevent the following: Failover/Failback Silent Install Remote… Continue reading Removing exacqVision Server Dependency from RTSP Server Integration (Windows Only)
Kantech Integration Not Getting All Relay Events
Issue Large Kantech integration was failing to get relay events from all zones. <br> Workaround None <br> Resolution Kantechpi polls devices by identifier and had a limit of 1600 devices. This is an arbitrary limit and has now been doubled to support 3200 devices. <br> Version Affected exacqVision Server 19.09 and lower <br> Version Fixed… Continue reading Kantech Integration Not Getting All Relay Events
Enterprise Manager Updating Java Version in Solr
Issue Enterprise Manager uses a package called Solr which in turn uses Java. Currently, we do not offer an update path for Solr that will update the Java version. The following instructions can be used if the need arises were Java needs to be updated. Resolution Windows 64-bit Assumes EM is installed at C:\program files\exacqVision\EnterpriseManager for Windows 64 bitDownload… Continue reading Enterprise Manager Updating Java Version in Solr
LDAP user First time logging in from client to ESM results in Error
Description From the client’s “Synchronize with ESM” page, using an LDAP username and password results in ‘Check your URL’ error. This happens even though the LDAP domain and group associations (with ESM access) is correctly configured on ESM. <br> Tested version 4.8.2 <br> Platform All <br> Steps to reproduce Create a domain and associations on… Continue reading LDAP user First time logging in from client to ESM results in Error
notifypi – failure to send email on falling edge
Description A NotifyPI enhancement was released with 8.4 which added the ability to specify ‘when’ to send an email: ‘Alarm Starts’, ‘Alarm Ends’ or ‘Alarm Starts and Ends’). However, the ‘Alarm Ends’ selection was failing to send the email when the trigger event (alarm) duration was shorter than the ‘Send Rate Limit’.If the event duration… Continue reading notifypi – failure to send email on falling edge
EM GUI displays red status banner indicating data stopped importing
Issue The Enterprise Manager browser interface will display red banners indicating that data stopped importing, data stopped rolling off, and sendmail has stopped when the OS time on the client/browser workstation doesn’t match the time on the EM server. Below are screen shots illustrating the issue. <br> Resolution Ensure that the EM server and client… Continue reading EM GUI displays red status banner indicating data stopped importing
Illustra Flex Gen 2 Models and IFS03D1LCWTT
Issue Cameras will not record on motion due to a firmware issue. Currently there is a ticket that needs to be re opened and worked on with Illustra. Motion will not work on JPEG/H264/H265 if the camera was originally configured with the Enhanced Security Mode enabled by default. <br> Workaround Default the camera and log… Continue reading Illustra Flex Gen 2 Models and IFS03D1LCWTT