Some systems may reboot immediately upon update or starting the server service when using 9.2.2. If the system experiences this it is likely to be due to the sysmgmtpi.dll (Windows) or sysmgmtpi.so (Linux).
To resolve this you may opt to downgrade the server to 9.2.1 (currently available for download on website) or remove the sysmgmtpi plugin from the /server/plugins directory. However, if the system is rebooting you will need to perform the following steps:
Windows 7 (see below for Win10)
Boot into Safe Mode and change the ExacqVision Server service to Manual start up in services.msc, then reboot.
After logging back in as administrator enter the C:\Program Files\exacqVision\Server\plugins\ directory and change the name of ‘sysmgmtpi.dll’ to ‘sysmgmtpi.bak’.
You should now be able to either start the server service with the update, or roll back to 9.0. If you choose to stay with 9.2.2 without the sysmgmtpi.dll file, this will cause the Hardware tab on the Storage page and the Hardware Monitoring tab on the Configure System page to disappear.
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Windows 10
During the boot process, tap the ‘L’ key on the keyboard.
At the menu that appears, select ‘Enter_Shell Enter shell command prompt’.
At the prompt, type:
sudo -i
Then type:
ls /dev/sd*3
Make a note of the partition label that it returns. It will be something similar to ‘/dev/sdb3’. You will use this in the next step.
Now, type:
mount /dev/sdb3 /tmp
(replace sdb3 here with the partition you noted from the step above).
Change directory by typing (the commands below are case sensitive):
cd “/tmp/Program Files/exacqVision/Server/Plugins”
Rename the plugin:
mv sysmgmtPI.dll sysmgmtPI.bak
Now reboot by typing:
reboot , then press Enter.
Linux
During the boot process, tap the ‘L’ key on the keyboard.
At the menu that appears, select ‘Enter_Shell Enter shell command prompt’.
At the prompt, type:
sudo -i
Then type:
ls /dev/sd*3
Make a note of the partition label that it returns. It will be something similar to ‘/dev/sdb3’. You will use this in the next step.
Now, type:
mount /dev/sdb2 /tmp
(replace sdb here with the partition you noted from the step above).
Now change directories:
cd /usr/local/exacq/server/plugins
Change the file name of the plugin:
sudo mv SysMgmtPI.so SysMgmtPI.bak
Now reboot by typing:
reboot
Press Enter and then wait, the system will reboot on its own.