The status of an input on USB module not updated if already connected when module plugged into server

Post author By Bhargav Atturu
Post date April 27, 2021

Affected platforms

exacqVision 5.6.0 to 7.0

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Symptom

When a new usbdio board is detected while the server is running, and it already has an input plugged in, the status of the input will not be updated in the client.

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Workaround

Restart the exacqVision server. This will result in a brief interruption of video recording during the restart.

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Resolution

Update exacqVision to 7.2 or later.

Tags Level2, Duplicate Cameras Returned in the Camera Scan Results, Duplicate Cameras, Camera Scan Results, 4830, Status of an Input on USB Module, Not Updated If Already Connected, Not Updated, Module Plugged Into Server, Server Software, Server