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ESM returns error when converting 31+ character Unmanaged server user to Managed

Affected platforms

ESM 3.0 or later

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Symptom

An attempt to convert an unmanaged server user to a managed server user that contains more than 30 characters in the username will return a red banner displaying the following error: “Value too long for type character varying(30).”

Also note that any usernames greater than 36 characters are truncated to display only 36 characters in ESM.

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Workaround

Create or modify server users on the installed client to use 30 characters or less.

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Resolution

No resolution at this time.