Changes made to Entrapass connection parameters in exacqVision client are ignored

Post author By Bhargav Atturu
Post date April 27, 2021

Affected platforms

exacqVision Server 7.2.0

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Symptom

Once successfully connected to an Entrapass server, changes to any connection parameters (IP address, port, username, password) are ignored. The connection will continue to attempt connection using the prior settings.

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Workaround

Dsiable the existing connection and create a new connection with new parameters.

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Resolution

Update to exacqVision Server 7.2.1.85489 or higher

Tags Entrapass, Level2, exacqVision Client Ignored, Connection Parameters, 4812, Server, Integration