Description
The Pro Gen3 series uses the TI video chipset and requires at least one H.264 stream at 1920×1080. The illustra3 plugin would not allow changing the encoder type to MJPEG in Stream 2 but it does not prevent the user from setting Stream 2 to MJPEG, which causes motion related issues with our plugin. Setting Stream 2 to MJPEG could cause two issues.
- Inconsistent motion events(motion could stay on or off continuously)
- Motion tab disappears after updating motion configuration in client.
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Version Introduced
RC5.10
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Platform
All
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Steps to reproduce
- Go to the camera’s web interface and set Stream 2 to MJPEG.
- Connect the Illustra Pro Gen3 camera to the server with motion tab still available.
- Change the motion sensitivity in the client and verify motion tab disappeared.
- From the camera web interface change Stream 2 back to H.264.
- Disable/enable the camera from the client and motion tab should be enabled.
- Verify changing motion settings and motion tab stay available.
- Verify motion event is working.
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Expected result
- Motion event stay consistent
- Motion tab available
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Actual result
- Motion is inconsistent
- Motion tab disappeared
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Work Around
From the camera web interface, set Stream 2 to H.264.
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