Description
Most modern browsers provide a privacy mode for viewing web sites (e.g. “Incognito Mode” for Chrome, “Privacy Window” for Firefox, “InPrivate Window” for Edge). These privacy modes all operate on the same core principles, by not allowing any data generated by that browser window to persist once it is closed.
The web client stores a number of user settings in local storage (e.g. which servers are enabled, any stored credentials, user preferences) so that they are restored when the user revisits the page. When accessing the web client using a privacy mode, all of this generated data is cleared, and subsequent visits to the web client will not restore any of these settings.
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Platform
Web Client / All
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Steps to reproduce
- Access the web client in a browser’s privacy mode.
- Change some user settings (such as those in the Gears tab->Client page).
- Close the browser window.
- Revisit the web client in the browser’s privacy mode.
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Expected result
The user settings are retained.
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Actual result
No user settings are retained.
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Work Around
There is no direct workaround, this is behaving exactly as these privacy modes are intended. To persist user data in the web client, do not use a privacy mode when accessing the site.