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Some Illustra Cameras will Connect but then Disconnect After 1 Minute

Issue

Some Illustra models, specifically ISL02B1BNWIY, will initially connect, but then disconnect after 1 minute.  

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Workaround

  • Downgrade to 20.03.5 server.
  • Specify #transport=rtsp
  • Specify #transport=udp

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Resolution

  Fixed in exacqVision Server 20.03.124  

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Version Affected

exacqVision Server 20.03.6  

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Version Fixed

exacqVision Server 20.03.124