SCN #SCN-00000018Title of SCNOS-on-RAIDTRAC #Effective VersionLaunch scheduled for July 20th, 2020Products AffectedA-Series – Z-Series – S-Series – EM-SeriesReason for Change (Summary)New Option Change The standard option for these machines will remain with a single SSD for the Operating System. However, there will now be an option to add a redundant Operating System disk. These will… Continue reading SCN-00000018 – OS-on-RAID
Month: February 2021
SCN-00000017 – ExacqSupportTraining FileShare
Change As part of an initiative to move away from SMB/NFS file shares, employees have been encouraged to use their company supplied OneDrive to share files between employees and departments. However, this can be problematic since the OneDrive contents are no longer accessible if an employee leaves the company, or later deletes the data from… Continue reading SCN-00000017 – ExacqSupportTraining FileShare
SCN-00000016 – C-Series
SCN #SCN-00000016Title of SCNC-SeriesTRAC #Effective VersionLaunch scheduled for August 26th, 2019Products AffectedN/AReason for Change (Summary)New Product Change The C-Series is designed to provide a dedicated hardware solution for Live Monitoring, Search, and Configuration of exacqVision NVR’s which is small enough to mount to a wall, or the back of a TV. Initially, there will be… Continue reading SCN-00000016 – C-Series
SCN-00000015 – Tyco HD Analog Encoder
Change The HD Analog Encoder line is designed to replace the E-Series Encoder line which was EOL’d on December 31st, 2018. Analog HD provides an inexpensive way to get HD videoMax 4MP Resolution15 fps @ 4MP, 30 fps @ 2MPH.264, MJPEGMultiple streams per channelPoE support 4-Channel: 1-Channel This device is being sold as a Tyco… Continue reading SCN-00000015 – Tyco HD Analog Encoder
SCN-00000014 – ExacqVision Servers with Ubuntu 18.04 and Higher Network Troubleshooting
SCN #SCN-00000014Title of SCNExacqVision Servers with Ubuntu 18.04 and Higher Network TroubleshootingTRAC #Effective VersionApril, 2019Products AffectedServerReason for Change (Summary)Hardware manufacturing is now shipping all Linux systems (except the M-Series) with Ubuntu 18.04. Change Network troubleshooting in exacqVision Ubuntu systems has traditionally been accomplished using the ifupdown package of tools and commands. ‘ifupdown’ is now deprecated… Continue reading SCN-00000014 – ExacqVision Servers with Ubuntu 18.04 and Higher Network Troubleshooting
SCN-00000013 – EM Series
SCN #SCN-00000013Title of SCNEM SeriesTRAC #Effective VersionLaunch scheduled for April 17th, 2019Products AffectedN/AReason for Change (Summary)New Product Change The EM-Series is designed to provide a dedicated hardware solution, approved and verified to run the Enterprise Manager software.Update: The EM-Series 500 was added to the product catalog in January of 2020 Additional Documentation Other optional add-ons… Continue reading SCN-00000013 – EM Series
SCN-00000012 – Cloud Drive
SCN #SCN-00000012Title of SCNCloud DriveTRAC #Effective Version9.8Products AffectedServer, Client, MobileReason for Change (Summary)New Feature Change The Cloud Drive feature was officially added in 9.8, however we expect its use to grow with the release of the G-Series Micro. This document is intended to explain how the feature functions and what you’ll need to know to… Continue reading SCN-00000012 – Cloud Drive
SCN-00000011 – G-Series Micro
SCN #SCN-00000011Title of SCNG-Series MicroTRAC #Effective VersionLaunch tentatively scheduled for March 22, 2019Products AffectedN/AReason for Change (Summary)New Product Change The G-Series Micro is designed to provide a low-cost “gateway” option to the new Cloud Drive service. The machine will come with 2 Professional licenses. Specs: Intel Celeron (J3455)2GB DDR RAMDual Gb NICsHDMI and mini DP… Continue reading SCN-00000011 – G-Series Micro
SCN-00000010 – Explaining Web Service Architecture Change
SCN #SCN-00000010Title of SCNExplaining Web Service Architecture ChangeTRAC #Effective Version9.0.0Products AffectedWeb ServiceReason for Change (Summary)To better address the root of customer questions about Web Service security without creating more confusion. Change Engineering has requested that Support Technicians refrain from explaining the new Web Service as “having a ‘Go’ Web Front End”. Rather, let the customer… Continue reading SCN-00000010 – Explaining Web Service Architecture Change
SCN-00000009 – ‘Poll Error’ drive status
SCN #SCN-00000009Title of SCN‘Poll Error’ drive statusTRAC ##15439Effective Version9.4 – 9.6Products AffectedServerReason for Change (Summary)Eliminating false positive ‘Offline’ drive status in Linux Change Because of the way Linux handles how processes can trigger other sub-processes, certain features would fail if the ‘core’ process was utilizing more than 50% of its available memory. In exacqVision 9.2… Continue reading SCN-00000009 – ‘Poll Error’ drive status