Change
As part of an initiative to move away from SMB/NFS file shares, employees have been encouraged to use their company supplied OneDrive to share files between employees and departments. However, this can be problematic since the OneDrive contents are no longer accessible if an employee leaves the company, or later deletes the data from their OneDrive.
To provide a permanent link to another department (such as submitting Wireshark captures to the Engineering team), use the following steps.
- Access the new “FileShare” resource on the ExacqSupportTraining site.
- Drag the file on top of the FileShare module.
- Right-click on the file and use the “Get a link” option.
- Copy the resulting link and share.
Additional Documentation
N/A
Other information
Please do not remove the data from the FileShare, unless you are certain that you have not shared the link and made a mistake. Once a link is shared, do not remove the item from the FileShare.
The page will show files in descending order based on when they were uploaded. This should make it easier to find recent files. Also, the “Find a file” function can be used.
It is recommended to name the file with something that will continue to be unique, such as the Sugar/Salesforce number, or Trac ticket number.
Periodically, files will be archived in a folder structure. However, the links created still link to the file, no matter where it resides within the FileShare.