Month: June 2018

Categories
Knowledge Support Support exacqVision Client Categories

How to Configure No Close Client Usage

Beginning with version 9.4, the exacqVision Desktop Client offers the ability for administrators to prevent users from deactivating an Event Monitoring profile. 

In previous versions, when an Event Monitoring profile was active a user could accidentally deactivate the profile by navigating away from it or by closing the client window.

With Client 9.4 or higher, an administrator can keep an Event Monitoring profile active even if the user tries to close the client window. In this scenario, if the user tries to close the client window it remains active in the system tray. When an event occurs, the window will reappear and come to the foreground in front of any other client instances that may be running.

A user that wants to view other cameras, perform video searches or perform other actions can still do so by opening another client instance, but they won’t miss an event from their Event Monitoring profile. 

To configure this, perform the following steps:

  1. Upgrade the exacqVision Desktop Client to 9.4 or greater.
  2. Open a file editor, such as Notepad for Windows, or gedit on Ubuntu Linux.
  3. Use the sample code, below, as your template.
    • Replace MYPROFILE with the name of the Event Monitoring profile you’ve created and wish to remain active.
    • Replace MYEVSERVER with either the system name or IP address of the exacqVision Server.
&lt?xml ?&gt<br>
&ltexacqVisionInit ShowTrayIcon="1" ShowToolbars="0" ShowNavPanel="0" Caption="Event Monitor System Tray" Delete="0"<br>RestoreOnAttnReq="1" Maximize="1" AllowAccelerators="0"&gt<br>
        &ltLive EventMonitor="MYPROFILE"&gt<br>
                &ltSystem Name="MYEVSERVER"/&gt<br>
        &lt/Live&gt<br>
&lt/exacqVisionInit&gt

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  1. Save the newly created file to the Desktop, or other desired location, with a descriptive name and the .XDV file extension.

    In editors such as Notepad, you will need to use the ‘Save as type’ drop-down menu to select ‘All Files (*.*)’, then enter the desired file name with the .XDV extension included at the end.
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You may place this .XDV file on any client machine that will connect to the server to run. When run, the client will open to the chosen Event Monitoring profile and cannot be deactivated. 

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Categories
Knowledge Support Categories exacqVision Hardware

Setting up the Kiosk User for ExacqVision Systems

Windows systems built by ExacqVision no longer ship with a default ‘admin’ and restricted ‘user’ account beginning with Windows 10.

Some early Ubuntu 16.04 images still contain the ‘admin’ account, but do not have the restricted ‘user’ (this was changed in a later image will not have either ‘admin’ or ‘user’). 

This change is due to security compliance requirements. 

The first time a system boots, the user will be asked to create a custom user account with admin privileges. 

To enable similar functionality of the old restricted ‘user’ account, you will need to enable ‘Kiosk Mode’ by following the instructions below, based on your operating system.

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Windows 10

1. Access the Desktop for your custom user created when the machine first booted.

2. Double-click the Setup Kiosk Mode script.

3. Follow the prompts to set a custom account name, enter the desired password twice, the use Y or N to determine if the OS will automatically boot to the new restricted Kiosk user.

To undo the changes, use the Undo Kiosk Mode script and follow the prompts.

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Ubuntu 16.04 & higher

1. Access the Desktop for your custom user created when the machine first booted.

2. Use the Exacq Kiosk User either on the Desktop, or from the menu Applications > Exacq.

3. Type in your desired restricted user account name.

NOTE: Ubuntu has the following restrictions for user names.

  • Must start with a lowercase letter
  • May only contain lowercase letters, underscore (_), and dash (-)
  • May optionally end with a dollar sign ($)

4. Enter your desired password, then check the Auto Login User option if the OS will automatically boot to the new restricted Kiosk user.

5. To undo the changes, run the same Exacq Kiosk User link on the Desktop and type in the name of the user you want to remove or modify.

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Troubleshooting

In the event you get an Error similar to the following check the user name to ensure it meets Ubuntu’s restrictions.

  • Must start with a lowercase letter
  • May only contain lowercase letters, underscore (_), and dash (-)
  • May optionally end with a dollar sign ($)

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Categories
Knowledge Support Categories Products exacqVision Integrations

ExacqPacq16 – Service Pack for exacqVision Systems running Ubuntu 16.04.

Several changes and fixes to the exacqVision Ubuntu 16.04 image have been rolled into a single installer – ExacqPacq16. 

Information regarding the changes and the version that were included are available below.  You can check the current Image version and what exacqpacq16 versions (if any) on your Linux machine by running the following in terminal:

head /Release_Notes.txt

head /Release-Notes_ExacqPacq16.txt

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To install on an existing system, use the following steps:

1. Access the hidden downloads page at https://exacq.com/files

2. Download ‘exacqpacq16’ under ‘Ubuntu Service Pack > 16.04″

3. On the exacqVision Server, login to the admin Desktop.

4. Copy the ‘exacqpacq16’ file to the Desktop.

5. Run the following 3 commands in a terminal:

cd /home/admin/Desktop

sudo chmod 775 exacqpacq16

sudo ./exacqpacq16

6. Reboot

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Versions

Version 18-10-06-01

* updated exacq Kiosk to version 18.07.09.04
* updated exacq linux utilities to version 18.08.22.01
* updating exacq vision una to version 18.08.09.01
* install exacqnetrules version 18.09.20.01
* Set swappiness to 10 to improve performance
* set cron job to kill initctl process once and hour. Ticket #11739
* DHCP timeout reduced to 30 Second in networking.service
* ifplugd package removed from image. Ticket #14765


Version 18.06.15.01

* change .xsession errors attribute from +a to +i


Version 18.04.23.01

* Installation log can now be accessed by admin account


Version 18.04.19.01

* Removed Indicator-datetime #14784
* Added Python-requests package #15197
* Removed fcitx0module-kimpanel #14374
* Added libwebkitgtk package #14771
* Install ExacqLinuxUtilities Version
* Install Exacq Kiosk User Version
* Update libegl1-mesa Client Dependancy Debs #15785
* Set X-Session Errors files to Immutable #15464
* Turn off automatic apt update package list #15432
* Puts MSM Shortcut on Desktop if Missing #15308
* Patch x-session errors files filling up root partition Ticket #15432 15426
* Disable automatic Periodic Updates #15464
* installed exacqlinuxutilities version 18.04.04.02
* install exacqkiosk version 18.04.04.01

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ExacqPacq16-Service-Pack-for-exacqVision-Systems-running-Ubuntu-16.04.pdf