Month: January 2017

Categories
Knowledge Support Support exacqVision Server Categories Products

Web Server – Saving frame image doesn’t include file extension

Description

When saving an image from a search, the file extension is not included on the file. The image data is correct, but the lack of extension causes the user to manually select an image viewer.
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Tested Version

7.8.2
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Platform

[All]
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Steps to reproduce

  1. Create a search and start playback.
  2. Select the “Save Image” button.

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Expected result

The image file is downloaded with a .jpg extension.
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Actual result

The image file is downloaded with no extension.
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Work Around

Rename the downloaded image file to include the .jpg extension.

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Web-Server-Saving-frame-image-doesnt-include-file-extension.pdf
Categories
Knowledge Support Support exacqVision Server Categories Products

Windows timezone information for Georgian Standard Time gets forced to incorrect bias

Description

The custom Tbilisi-4.reg file that we add in our server can be overwritten on third party systems.

Version introduced

Server 8.0.3.103130

Server 8.0.4.104612

Platform

Windows Server 2012 R2

Steps to reproduce

  • Install Tbilisi-4.reg
  • Observe registry value change.
  • Update server to a new version.

Expected result

Registry value stays the same (Tbilisi is now +4)

Actual result

Registry value is overwritten to default (Tiblisi is +3)

Work around

  • Do not update server once reg is run.
  • Or via Client, locate and apply the selection “(UTC+4) Georgian Standard Time”, and subsequent remote updates should no longer affect your timezone setting.

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Windows-timezone-information-for-Georgian-Standard-Time-gets-forced-to-incorrect-bias.pdf
Categories
Knowledge Support exacqVision Enterprise Support Categories Products

ESM API api/docs does not support file upload/download

Description

If using esm api docs at /docs/api, any file upload/download action will not work.

The documentation does not even provide the correct input to upload/download files.

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Version Introduced

v3.8.0.89234

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Platform

All.

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Steps to reproduce

  • Navigate to http://esmhost/docs/api, once fully loaded,
  • Click on system
  • Click on [GET] /api/system/logs/bundle/
  • Click on [Try it out!]

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Expected result

  • File is downloaded during file download
  • Upload button/handle is provided to upload file

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Actual result

  • Documentation page will just try to display the contents of the file on download.
  • There is no upload button/handler

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Work around

  • Get logs using browser at http://esmhost/api/system/logs/bundle, OR use command line tools to get logs from http://esmhost/api/system/logs/bundle
  • This is the same for any other file upload or download

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Version fixed

19.09.0

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ESM-API-api-docs-does-not-support-file-upload-download.pdf