SMART attributes now available for drives connected to LSI storage controllers on Windows using exacqVision 7.6

Affected Platforms exacqVision 7.6 Description LSI has added support for SMART attributes in the storcli utility in version 1.12. Users can now monitor all SMART attributes for drives connected to LSI controller on Windows using exacqVision server 7.6.0 or higher. Users using a version of storcli without SMART support will continue to see only the… Continue reading SMART attributes now available for drives connected to LSI storage controllers on Windows using exacqVision 7.6

Settings for motion detection sensitity on Samsung cameras may appear different when deleting and re-adding camera

Description exacqVision displays a value 1-100 for motion sensitivity. The camera itself only uses a 1-10 scale. When the user sets the sensitivity to 23, the actual value maps to 2, but the GUI still displays 23. If the camera is deleted and re-added, the sensitivity would display 20, rather than 23. <br>

How to update the exacqVision web server

Updating exacqVision Web Server version via Web Service Configuration Open your web browser and navigate to your exacqVision web server. <br> NOTE: If accessing from the computer hosting the exacqVision web service, the default address is http://127.0.0.1.  If exacqVision Web Server has been configured to use a custom port that port number must appended to the address… Continue reading How to update the exacqVision web server

Do not downgrade Illustra camera firmware on cameras that use iAPI3 interface

Affected Platforms Illustra cameras running firmware that supports the iAPI3 inteface, including the i625 PTZ, i825 Fisheye and 2/3/5 MP Pro series models. Description Do not downgrade the firmware on any Illustra cameras using the iAPI3 interface. This can cause corruption and some iAPI3 requests could return “Internal Server Error” messages. In some cases, video… Continue reading Do not downgrade Illustra camera firmware on cameras that use iAPI3 interface

Enabling DHCP services on exacqVision recorders

Description Starting in exacqVision 7.4, the option to enable Dynamic Host Configuration Protocol (DHCP) services is provided. A DHCP server is used to provide IP addresses to any device on the network that requests address assignment.In exacqVision this feature can be used to more easily assign proper IP addresses to cameras. If multiple DHCP servers… Continue reading Enabling DHCP services on exacqVision recorders

Customizing Client Audio Alerts

The ExacqVision Desktop Client software has the ability to alert users with audio when using Event Monitoring. See the Client Help file, press F1, to learn how to set up Event Monitoring, or watch the Event Monitoring training video.Using audio alerts is a good way to bring attention to system operators when events of importance… Continue reading Customizing Client Audio Alerts

How to disable TLS version 1.0 in the exacqVision web service – LEGACY

Applicable Versions This document now applies only to exacqVision Web service 8.8 and earlier. Beginning with version 9.0, the web service no longer uses Apache. If you need to disable TLS 1.0 we recommend the use of a web service gateway. The steps in configuring a web service gateway are detailed in Configuring Nginx or… Continue reading How to disable TLS version 1.0 in the exacqVision web service – LEGACY