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How do I register Onboard Kantech EntraPass Corporate Edition on an ExacqVision recorder?

Registering Kantech EntraPass Corporate Edition requires a Kantech certified dealer to obtain a registration confirmation code from Kantech technical support or from the Kantech website registration.

To setup the Kantech EntraPass Corporate Edition software, view the complete installation guide or watch this short video to walk you through the installation process.

The installation allows you to setup basic system components of EntraPass:

  • 1 Server
  • 1 Server Workstation
  • 1 Multi-Site Gateway application
  • 1 EntraPass Web license
  • SmartLink
  • 2 additional remote workstations

    NOTE: Additional system components can only be installed after the EntraPass Server has been registered. They require an additional license.

New installations of Onboard EntraPass Corporate Edition include updates to the software for a year. The Kantech Advantage Program (KAP) – available from authorized Kantech dealers – provides an additional 12 months of updates and upgrades.

To find out more about becoming a Kantech certified dealer, visit the Kantech website.

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Multistreaming and Auto-Context Switching

Multistreaming

Multistreaming provides the ability to display or record camera video streams at alternative settings for a number of different use cases. Examples include:

  • Displaying higher resolution video to users on the local network than those connected remotely to constrain bandwidth consumption. This is achieved through Auto-Context Switching, described below.
  • Recording high resolution streams while displaying lower resolution to live viewing workstations, ensuring forensic searches provide the greatest level of detail. This is achieved by simply using different recording schedules for each stream.

NOTE: Multistreaming is not available for exacqVision Start users and your cameras must support multistreaming. Refer to the IP Camera Integration database to search for supported camera models.

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Adding Streams

In the cameras Settings page, use the ‘Add Stream‘ button to create a secondary context stream and make any changes to the recording quality or frame rate settings.

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The resulting secondary stream will appear nested under the primary stream on the configuration tree. Here, it’s been given a name to indicate it is the lower resolution.

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Classic Theme

TIP: Cameras typically provide fewer settings options with each additional stream. Typically, you want to select the lowest context number available since most cameras provide less settings options as the stream number increases. As an example, a 4MP camera may provide 4MP for the primary stream, but the secondary stream may not be set above 2MP. Some fisheye cameras may only provide camera-side dewarped options.

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Auto-Context Switching

The exacqVision Client has the built-in capability to select the best stream for your display panel based on the scale of the video display and connection speed. This can be used to help optimize performance in the client.

Example: You have a camera configured with a high resolution primary stream but also have a low resolution secondary stream. Auto-Context Switching by the Client will select whether to display the low or high resolution stream based on the size of the image in the client or connection speed. This results in improved bandwidth utilization and performance when viewing multiple camera streams in Live View or connected over a slower remote network.

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Managing Streams as Quality Streams

Auto-Context Switching takes place automatically if the sub-stream(s) are in the same aspect ratio; e.g. – 16:9 to 16:9, or 4:3 to 4:3. This does not take place automatically if they are of different aspect ratios, such as a 16:9 primary and a 4:3 secondary, or in cases where the FOV has been cropped. However, the exacqVision Client provides some settings for controlling this behavior as well as the appearance.

Navigate to the Client Settings.

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Under the Multistreaming dialogue, enabling ‘Manage All Streams as Quality Streams‘ will override the default behavior to perform Auto-Context Switching regardless of aspect ratios. Note, that this could lead to distinguishable changes in the Live display based on the aspect ratio of the camera panel grid when the streams have different dimensions.

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In Live View parent devices are shown using a purple icon, with the context streams nested beneath them shown with blue icons if you are using the Light or Dark themes. When using the Classic theme, the parent device will now be shown with a gold asterisk.

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Classic Theme

Drag the primary device name to a panel. This contains both the high and low resolution streams. The exacqVision Client software will automatically determine which stream to display based on the panel size.

This can be observed by first using a layout in which camera panels are small in size, such as the 5×5 layout shown below. Note that the stream named ‘(Low Res)’ has been selected and view the data rate at the bottom.

When changing the display to the single panel layout, the Client software automatically switches to the full resolution stream and the data rate at the bottom increases.

Besides changing the size of the panels by changing the layout, this can also be observed when resizing the Client window, particularly when viewing the single panel layout.

In addition to panel size as a factor, exacqVision will also consider the connection speed of the Client to the Server. This is manually configured when connecting to a server on the Add Systems page. Located beneath the server address and login credentials, this setting defaults to LAN. But users connected offsite may benefit from selecting the proper setting.

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Local – Should be reserved for instances of the Client being run directly on the NVR hosting the exacqVision Server.

LAN – Used by workstations on the same local network, typically within the same building and without routers between the workstation and NVR.

WAN – Used by workstations on a wide area network, say on a municipal or university network, or even across town.

Remote – Used by workstations connected further away over several router hops, or with bandwidth limitations between the Client and NVR. Also encouraged if connected to remote exacqVision Edge applications using a cellular/wireless connection.

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Hiding Quality Streams

By default the Live Cameras tree will display all configured streams, as seen in this example.

Some users may not wish to see the secondary context streams listed under their cameras in the Live Cameras tree. These may be hidden by entering the Client settings page and enabling the ‘Hide Individual Quality Streams‘ setting.

With this enabled, returning to the Live Cameras screen shows only the parent stream, managed automatically by the Client as described above using Auto-Context switching.

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Can I install Onboard Kantech EntraPass Corporate Edition on an ExacqVision recorder I’ve already purchased?

No, Kantech EntraPass cannot be installed on recorders that were purchased prior to February 9, 2016 without the CSA option.

If a server was previously ordered with the CSA upgrade, you can obtain the installation and registration code from Kantech technical support or from the Kantech website registration.

You may also view the FAQ page on the ExacqVision Kantech-Onboard Integration page for more information.

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Can I upgrade Onboard Kantech EntraPass Corporate Edition on an exacqVision recorder?

Upgrading Kantech EntraPass Corporate Edition requires a Kantech certified dealer to obtain a registration confirmation code from Kantech technical support or from the Kantech website registration.

For more information on the upgrade procedure to Kantech EntraPass Global Edition, please refer to the Kantech Reference Manual, DN1415-1310 page 20.

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Can-I-upgrade-Onboard-Kantech-EntraPass-Corporate-Edition-on-an-exacqVision-recorder.pdf
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System Recovery using on-board recovery partition

Exacq systems built after 10/17/2015 include a special partition to allow for quick and easy system restoration to factory default conditions. This recovery will only affect your operating system drive.

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To start the Recovery, during system boot up, prior to loading the operating system, press the “S” key on your keyboard.

You will be prompted to confirm:

Press the “Y” key on the keyboard once and the system recovery will complete itself. Follow any prompts to continue, should they appear. The entire process often only takes a few minutes, but depends on the system.

After the recovery process completes, follow any on-screen setup guides to complete system setup if they are prompted for your system.

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User Guides Documentation Categories Products exacqVision Hardware

Configuring Extended Storage with an exacqVision S-Series

The S-series come defaulted for Archiving. This article will walk you through the steps of preparing the S-series for Extended Storage and assumes you have already configured the IP address of the S-series for your network.

Extended Storage relies upon an iSCSI connection to the S-series device. If using an exacqVision Server and exacqVision S-series storage device the iSCSI initiation is handled automatically. If using third-party hardware you will need to create the iSCSI initiation manually.<br>

Steps

  1. Within the exacqVision Client, add the S-series connection. Navigate to the Add Systems page.<br>
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  2. Click on the New button (A) and enter the IP address (B) of the S-Series unit, as well as the Username and Password (default admin/admin256). Click Apply.<br>
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  3. With the S-Series unit now added to the navigation tree on the left, expand your options under this server name and go to the S-Series Storage settings page.<br>
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  4. On the Network tab is a list of the Storage Volumes contained in the S-Series. The Type will be defaulted to None. The volumes in an S-Series may be of mixed types to achieve your desired storage configuration, so some volumes may be Archiving while others are Extended.<br>
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  5. To change existing volumes to Extended, first change the Type column on your desired volumes to None and press Apply. Give the system a few minutes to complete the change.<br>
    Warning: Changing volume types will erase any existing data on the storage volume.<br>
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  6. Change the Type of the desired volumes to Extended Storage (A). In the column labeled Server Address, enter the IP address of the exacqVision recording server (B). Press Apply. It may take a few minutes for the Status to cycle through the steps needed and finally display ‘OK’. There should now be an IQN listed in the Address column (C).<br>
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  7. Return to the recording server’s Storage page and select the Extended tab.<br>
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  8. Under the Portals section, enter the IP address of the S-Series system. Leave the port as 3260 and click the Add button.<br>
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  9. The S-Series will be scanned and a list of Targets will appear.<br>
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  10. Place a check mark in the Enabled column for each Target. If using an exacqVision S-Series, you will not need to enter a Username or Password. Press the Apply button.<br>
    <br>* Username and Password are required for use with third-party iSCSI hosts. Exacq support cannot provide assistance in setup or troubleshooting third-party iSCSI hosts or devices.<br><br>
  11. After pressing Apply, each of the Targets will be prepared. As they finish preparing they will appear in the Partitions panel below.<br>
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  12. Once the Status in the Partitions panel is ‘OK’, a Mount point will also be displayed. This indicates the Target on the S-Series is now being seen on the local recording server as if it were a local drive.<br>
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  13. Return to the Drive tab on the recording server and your new Extended Storage drives should now appear in the Drive list.<br>
    <br>* The above image is an example from a Linux/Ubuntu system. On a Windows system, the Drive names will appear as letters (e.g. – C, D, E, F, etc.)<br><br>

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Kantech Web Service Port Conflict Resolution

The Problem

When Kantech EntrapassWeb is installed alongside exacqVision Webservice software running on 3rd party (COTS – Commercial Off-the-Shelf) hardware, there will be a conflict on port 80. Port 80 is the port responsible for receiving and responding to http web requests. Both exacqVision Webservice and EntrapassWeb have are configured to use this port as default.

  • EntrapassWeb uses Microsofts IIS web server configured for port 80
  • ExacqVision Webservice uses Apache web server configured for port 80

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Who is affected

Anyone running Kantech EntrapassWeb and exacqVision Webservice on COTS hardware will be affected by this. Note that exacq-built machines that come with Kantech onboard have already been configured to eliminate this conflict. The IIS web service on an exacq-built machine is configured for port 81.

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The Solution

The solution is to change the port value for Microsoft’s IIS web server to port 81. To do this follow these steps.

  1. Click Start (not shown)
  2. Type iis
  3. Click on Internet Information Services Manager

4.Navigate down to Default Web Site

5. Click Bindings

6. Select the http entry

7. Click Edit

8. Change Port value to 81

9. Click OK

10. Start or Restart the IIS Web Site

11. Then close the IIS Manager

Now EntrapassWeb will respond to port 81.

From a web browser on the local machine, enter 

From a web browser on a remote machine enter 

  • (where <IPaddress> is the IP address of the exacqVision server)

To get the exacqVision Webservice:

  1. From a web browser on the local machine enter 
  2. From a web browser on a remote machine enter 
    (where <IPaddress> is the IP address of the exacqVision server)

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Kantech-Web-Service-Port-Conflict-Resolution.pdf
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Knowledge Support Support Categories Products exacqVision Integrations

Create a Dockview in Entrapass Web

Description

A dockview creates customizable screens to monitor components and events important to a user.

It can be displayed on another monitor or shared with other users.

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Entrapass Web

Navigate to the Dockviews menu and select New.

Give the new dockview a name and customize desired components and events on screen.

Click Close to create the new customized screen of components and events.

Click Not Embedded to move the dockview to another monitor.
Then drag and drop the popup box to the second monitor.

Click Assign To for sharing the dockview with other users.

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Create-a-Dockview-in-Entrapass-Web.pdf
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Create an Email Notification Watchlist in Entrapass Web

Description

A watchlist will display a visual notification about abnormal events from system components such as a relays, inputs, elevators and doors. It can also send email notifications via a SMTP/POP3 connection (non-SSL/TLS).

Entrapass Web

Navigate to the Operation menu and select Door

Click on the eyeball icon of desired system component.

The timeline on the bottom will now generate visual notifications.

Right click on the timeline visual notification to display interactive options.

Left click on the timeline eyeball icon to enable or disable email notifications.


Click on Tool menu to adjust email recipients and schedule.

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Create-an-Email-Notification-Watchlist-in-Entrapass-Web.pdf
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Create a Map in Entrapass Web

Description

Creating maps allow you to visually interact with all system components such as:

relays, inputs, outputs, keypads, elevators, doors, cameras, workstations, sites, gateways and controllers.

This diagram illustrates a typical Kantech Entrapass Server and System Component architecture.


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Entrapass Web

  1. Navigate to the Operation menu and select Map

  2. Click Add button.


  3. Give the new map a name.


  4. Click in box on left side and select Change Background to add a graphic for new map.


  5. Choose desired graphic for new map.


  6. Add components by clicking and dragging them over the graphic.
    You can also add components to a previously configured Video View instead of a graphic.


  7. A new map has been created.
    To interact visually with any system component right click its icon.

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Create-a-Map-in-Entrapass-Web.pdf