Viewing the exacqVision Help File on a Mac System

The exacqVision Help file cannot be viewed directly throught exacqVision Client on Mac-based systems. To view the Help file, complete the following steps: In exacqVision Client, click the Help button (the circle with the blue question mark).Follow the onscreen instructions to download and install Chamonix CHM viewer.On the Desktop, right-click the exacqVision Client shortcut and… Continue reading Viewing the exacqVision Help File on a Mac System

Video Pausing or Showing Latency on ACTi Series D and Series E Cameras

Video from an ACTi Series D and Series E camera can pause unexpectedly or show latency if the camera’s video bit rate mode is set to Variable. To change the video bit rate mode, open the camera’s web page configurator, select Video, and select Constant from the Video Bit Rate Mode drop-down list. High resolutions… Continue reading Video Pausing or Showing Latency on ACTi Series D and Series E Cameras

Joystick Z-Axis on Mac-based exacqVision Client

When using a joystick on Mac-based exacqVision Client software, Z-Axis operations do not work correctly. On an exacqVision Surveillance Keyboard (and most other devices), the joystick’s Z-Axis is mapped to the action of twisting the joystick, which is used to control zoom functions. On some keyboards, zoom functionality can be mapped to a programmable button.… Continue reading Joystick Z-Axis on Mac-based exacqVision Client