Month: August 2012

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Knowledge Support Support Categories Products exacqVision Integrations

ACTi Encoder Multistream Connectivity

ACTi encoder connections require port numbers along with IP addresses to connect to multiple streams (where available).The port numbers for each stream on the encoder should increase incrementally starting with 800.

For example, if the IP address of an encoder with four analog streams is 192.168.101.25, the following IP and port number combinations must be entered on the exacqVision Client camera configuration page to connect the stream to the client:

  1. 192.168.101.25 port #800
  2. 192.168.101.25 port #801
  3. 192.168.101.25  port #802
  4. 192.168.101.25  port #803

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ACTi-Encoder-Multistream-Connectivity.pdf
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Knowledge Support exacqVision Enterprise Support Categories Products

Monitoring exacqVision servers and exacqVision Enterprise Health Server in Linux

Most Linux distributions have crontab, a program that can be used to monitor exacqVision server and Enterprise Health Server. Crontab can periodically check and restart a process if it stops. The following process for enabling crontab monitoring assumes that you have root access to the Linux computer:

NOTE: These instructions are written for an exacqVision server. To replicate the instructions for Enterprise Health Server, replace “edvrserver” with “evHealthServer” where applicable.

1. In a Terminal window, type the following to open crontab in an editor (select nano if given a choice of editors):

 prompt$  sudo crontab -e

2. In the editor type the following at the start of a new line:

  0-59 * * * *  /etc/init.d/edvrserver status ; [ $? != 0 ] &&  /etc/init.d/edvrserver start

3. Save the change.

4. Verify that the entry appears correctly:

  prompt$  sudo crontab -l

  #  m h  dom mon dow    command     

  0-59 * * * *  /etc/init.d/edvrserver status ; [ $? != 0 ] &&  /etc/init.d/edvrserver start

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Monitoring-exacqVision-servers-and-exacqVision-Enterprise-Health-Server-in-Linux.pdf
Categories
Knowledge Support Support Categories Products exacqVision Integrations

Cannot Connect to 3ware Controller Via the Webpage

You can install the latest 3ware software version to take care of this issue. Packages are available from Broadcom.

You must unzip and install the 3DM2_Software package. After installation, you must also install the WinAVAlarm component and then remove it after installation. A system restart is required after installation.

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LEGACY INSTRUCTIONS

Windows update KB2585542 stops the browser from connecting to the 3Ware controller card properly. A workaround is posted on 3ware’s web site: LSI Answer ID A008219-082812.

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Categories
Knowledge Support Support Categories Products exacqVision Integrations

Can I change the default port for my ONVIF camera?

ExacqVision allows you to enter custom ports for cameras that have had standard port numbers changed.

When selecting ‘ONVIF’ from the ‘Device Type’ selector in the process of adding a camera, the ‘Port’ field is greyed out. Rather than using the ‘Port’ field you will need to add the port number at the end of the ‘Hostname/IP Address’ entry, using a colon ( : ) and then the port number. 

Example: 192.168.10.29:5350

NOTE: Whether the camera allows you customize the port numbers will be dependent on the camera manufacturer and may even differ based on their firmware versions. Refer to your camera’s documentation for capabilities and instructions.

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