Month: January 2010

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Knowledge Support Support exacqVision Client Categories Products

AVI/Quicktime Codecs

The following table contains information about the recommended codecs when exporting video from the exacqVision Client or ePlayer to *.avi format for playback in Windows Media Player or *.mov format for playback in Quicktime on Windows or Mac platforms. In Windows and Linux, video exported in either *.avi or *.mov format can also be played back using VLC without requiring any codecs that are not installed by default with VLC.


Quicktime and AVI File Export Players


You can download players at the following URLs:

Windows Media Player
http://www.microsoft.com/windows/windowsmedia/default.mspx

Quicktime Player
http://www.apple.com/quicktime/download/

VLC Player
http://www.videolan.org/vlc

MPlayer
http://www.mplayerhq.hu/design7/dload.html


You can download codecs at the following URLs:

3ivx MPEG4 decoder
http://store.3ivx.com/3ivxStore/?features=dec&platform=win&license=plus&Go=Go

DivX decoder
http://www.divx.com/en/downloads

Quicktime codec resources
http://www.apple.com/quicktime/resources/components.html?os=Windows&ctype=696d6463&csubtype=48323634

Perian Codec for Quicktime
http://www.perian.org

AVI-Quicktime-Codecs.pdf
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Knowledge Support Support exacqVision Client Categories Products

Giving Domain Users Administrative Rights on Local Machine

Taken from: http://tinyapps.org/blog/windows/200910170715_give_domain_users_local_admin_rights.html

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Giving domain users administrative rights on local machine

On the local machine: Control Panel > Administrative Tools > Computer Management (be sure to run as an existing admin) > Local Users and Groups > Groups > Administrators > Add > Advanced > Find Now > double click the Active Directory user(s) you wish to grant local admin rights to, or simply add the “Domain Users” group so that any AD users who login at that machine will have local admin priviledges. Click OK three times.

Or skip all the clicking and simply issue the following command:

net localgroup administrators “domain_name\Domain Users” /add

This could be added to a startup script or performed from a remote machine with Sysinternals’ PsExec:

psexec.exe \\server -u administrator -p password net localgroup administrators “domain_name\Domain Users” /add

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Giving-Domain-Users-Administrative-Rights-on-Local-Machine.pdf
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Knowledge Support Support exacqVision Server Categories Products

Creating a Shutdown Hot Key in Linux

To create a shutdown hot key on a Linux ExacqVision system, complete the following steps:

Ubuntu 20.04 & 18.04

These systems are already configured to use CTRL+ALT+DEL to pop up a dialogue with a shutdown option. Once the dialogue opens the system will shutdown if no further user interaction occurs.

Ubuntu 16.04 and earlier

This requires advanced customization using donf-editor which is beyond the support provided by Exacq Support. Users perform any such customization on their own.

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    Categories
    Knowledge Support Support exacqVision Client Categories Products

    Viewing and Exporting ExacqVision System Log Files

    IMPORTANT: If you are already working with Support, or intend to open a Support case you will probably want to export and/or submit your Diagnostics, which include the System Logs and much more information about your system. The steps for this can be found in a separate article. See How to Submit Support Diagnostics<br><br>

    To view and export ExacqVision system log files, complete the following steps in ExacqVision Client:

    1. Enter Configuration mode by clicking the gear icon from the upper toolbar.<br><br>
    2. Select your System name in the site navigation tree to open the System Information page.<br><br>
    3. Navigate to the System Log tab.<br><br>
    4. Select a Start date and time for the log search (as shown below).<br><br>
    5. Select an End date and time for the log search.<br><br>
    6. Select the System Log Level from the drop-down list to determine the type of log information you want to view.
      • Critical – displays only critical level log entries
      • Error – displays error and critical entries
      • Warning – displays warning, error, and critical entries
      • Verbose – displays all log levels listed above, plus informational only entries
      • Debug – displays all log levels listed above plus additional debugging information usually only needed for support purposes<br><br>
    7. Click Search. The results will be displayed in the fields to the right. These may be sorted by clicking on the corresponding column headers for review. <br><br>
    8. To save the search results for later review or to send to others, click Export.<br><br>
    9. Select a name and location and click Save to export the file.<br><br>

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