Tag: Windows 7

Windows 7 System Show Drive as Offline

Description  Windows 7, Windows Embedded images have reported seeing drive as offline. This is a false negative. Product  Server 23.03, 22.09, 22.06. Steps to Reproduce  Go to Storage section in the client and select the Drive tab.Drives show up as offline.Drives are mounted in OS and have data recording to them. Expected Results  The drives… Continue reading Windows 7 System Show Drive as Offline

Windows 7 Hard Drive Unexpectedly Shows Needs Prep

Description  We have seen cases on NVRs running Windows 7 where a  drive has been working properly and was not just replaced that the status incorrectly shows Needs Prep Product  Steps to Reproduce  Within the exacqVision Client navigate to Configuration> YOUR Server > Storage > Hardware Tab Expected Results  All drives listed are high-lighted in… Continue reading Windows 7 Hard Drive Unexpectedly Shows Needs Prep

Can my NVR be Updated to Windows 10

Title Can my NVR be Updated to Windows 10   Description  For customers that would like to migrate from their current operating system to Windows 10, we offer a purchasable upgrade kit.  However you should first determine if the system is compatible / eligible for the upgrade.   Product  exacqVision ServerUbuntu Windows 7 Windows Embedded 7 (WES7) Solution… Continue reading Can my NVR be Updated to Windows 10

Windows 7 boot issue after MS update

Issue We have had several reports of Windows 7 systems that will no longer boot after installing Microsoft 8/2019 Security update KB4512506. <br> If you have already installed the 8/2019 update release Tuesday 8/13/2019, the windows 7 exacqVision server will no longer boot and you will see the screen below. <br> This also affects Windows… Continue reading Windows 7 boot issue after MS update

Windows 7 (Non-Embedded) exacqVision Recovery Procedure

If you have a RAID system and no SSD or mSATA device, create the volume before proceeding: Press Alt-3 to enter the 3ware RAID BIOS.Select Non-recoverable Array with the space bar and press the Tab key.Navigate to Delete Unit and press Enter.Press Enter to confirm.Select all available drives by navigating to Direct Attached and pressing the space bar.Press the Tab key… Continue reading Windows 7 (Non-Embedded) exacqVision Recovery Procedure

ExacqVision Z-Series Audio: Device Not Discovered

If an ExacqVision Z-series server (C2SBC-Q Mobo) does not discover audio devices such as speakers and headphones, install the latest Realtek drivers from the following location: https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-software Download Vista, Windows7 Driver (32/64bits) Driver only and follow the on-screen installation instructions. <br>

Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)

NOTE: These are Legacy instructions. This behavior was replaced when Client settings implemented Panel Size settings.When using cameras with a 4×3 resolution, gray bars might appear to the left and right of the camera’s video window in exacqVision Client. To stretch the 4×3 video so that it fills the screen, manually set the video card… Continue reading Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)

Assigning a Default Printer to the Windows User (Restricted) Account

If you want to print images from the ExacqVision software on an ExacqVision server, you might need to change the default printer. Because Windows is locked down when you log in as a User, you must perform the following steps to configure the default printer: <br>