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Hard Drive Self-Test Broken On Older Linux Systems with 9.2

Symptom:

When clicking the ‘Self-Test’ button for hard drives, nothing happens.

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Problem:

Introduced in exacqVision Server 9.2.1, a code change broke the self-test functionality for older Linux systems that do not have Smartctl installed. 

Smartctl is not listed in the ‘Version Information’ panel on the ‘System Information’ page of the client. 

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Solution:

Option 1:  If license subscription allows, update the exacqVision Server version to 9.4 or higher. 

Option 2:  If license subscription does not allow update, either downgrade to sever version 9.0, or install Smartctl by running the following command in Terminal:   

sudo apt-get install smartctl 

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Hard-Drive-Self-Test-Broken-On-Older-Linux-Systems-with-9.2-2.pdf