Issue: Linux servers originally imaged with the manufacturing OPS-21.06.1 Key (which introduced 20.04 OS) or reimaged with the RETAIL10-21.06.1 Key break the “rEFInd” boot manager after running ‘apt upgrade’. Root Cause: The fundamental issue is that the apt upgrade is updating the grub bootloader and overwriting the “rEFInd” boot manager with a new default (“fallback”)… Continue reading Servers imaged with OPS-21.06.1 Key or reimaged with RETAIL10-21.06.1 Key Break the boot manager after an “apt upgrade”
Author: Bhargav Atturu
The Samsung Plug-in May Stop all Processing Because of Unexpected Data Received from Newer Hanwha Cameras
When attempting to add a camera with the Samsung plug-in (SamsungPI), newer models of Hanwha cameras with newer firmware versions have been observed to cause the Samsung plug-in to stall. This event will prevent the processing of the remaining (already-configured) Samsung and Hanwha cameras. The camera will sit on “connecting” and no error message is displayed.
The IP Camera Detect Plugin Doesn’t Load on Server v20.06.4 if Installed on Ubuntu 18.04 Systems
The IP camera detect plugin does not load on server software version 20.06.4 if installed on servers with the Ubuntu 18.04 operating system.
eDVR Video Playing Frames Out of Order Causing Stuttering
Issue: With live stream or playback video generated by the eDVR board set to MPEG4, the Client plays frames out of order resulting in stuttering video. Description: The video stutters — playing new frames, then older frames, creating a very jerky display effect. The video clip was MPEG4 with B frames. This seems to be… Continue reading eDVR Video Playing Frames Out of Order Causing Stuttering
The Smartctl Copyright Notice May Be Unintentionally Inserted into the Server Logs
The Smartctl copyright notice may be unintentionally inserted into the server logs.
Edgestor Search Does Not Work When Server and Camera are in Different Time Zones
Issue: Edgestor search does not work when the server and camera are in different time zones. Description: When the server and camera are in different time zones, Edgestor places the converted archived video in folders with the incorrect month-day-hour labels. This behavior causes the exacqVision Client search to fail to find the video clips although… Continue reading Edgestor Search Does Not Work When Server and Camera are in Different Time Zones
Total Memory on Linux Systems Shows Available OS Memory Instead of Physical Memory
On Linux x86/x64 systems only, System Information “Total Memory” incorrectly displays the available operating system memory instead of the actual physical memory installed.
LC PoE Units Upgraded to Ubuntu 18.04 Will Report Link Status Incorrectly on Some of the PoE Ports.
LC PoE units upgraded to Ubuntu 18.04 will report link status incorrectly on some of the PoE ports.
For Debugging Purposes, The Logging of Additional Information Related to the Storage Self-Tests May Be Enabled.
Starting with server version 19.08, it is now possible to collect additional information about storage self tests. evselftestYYYY-MM-DD.txt files in the server/logs path will trace all of the commands that evselftest issues along with their corresponding output. This feature is turned on when the EvselftestLogEnabled attribute under “Storage” is set to “1” in sysmgmtpi.xml.
During Installation of Windows exacqVision Server, the Password Dialog Does Not Refresh the Field in a Timely Manner.
When installing Windows-based exacqVision Server, the password entry screen is not refreshing in a timely manner delaying the password complexity rules feedback as the password is entered.