Description
Customer notice the toolbar with extremely large icons after updating to 23.06.2.0 Client. This was seen with multiple 4k monitor on a single client work station.
Product
Client 23.06.2.0
Steps to Reproduce
- Removed software and install client version 23.06.2.0 and issue would appear.
- Installed 23.03 no issues seen.
- Updated the client to 23.06.2.0 version from 23.03 version of the client and toolbar icons were large.
Expected Results
Update from 23.03 Client to 23.06.2.0 OR New install of 23.06.2.0 Client should not have large Toolbar/icons than previous version (23.03).
Actual Results
The Toolbar section of the client that houses the Icons are extremely large on 4k Monitors.
Solution
We found that 23.03 Client was not working as expected with 4K monitors.
There is a build that will correct this upon updating the client.
Build exacqVisionClient_23.06.1412707.0_x64
Fixed in 23.09 Official Release in Sept 2023
AES-532