AVCostar AV20576RS Stop Recording Motion Properly When Updated to 24.12.7.0

Description 


AV20576RS will show Motion recording in random recording states when updating Server to 24.12.7.0.
In some Instances the cameras would allow some channels to recording while others stop seen below.


Another issue seen was that motion would continuously record.

Another Issue was observed where motion would just stop.


Product 

  • OS: Windows
  • sv:23.09-24.12.7.0 Breaks at Server Version 23.09 forward.

Steps to Reproduce 

Update server to any version past 23.06 will have irregular motion events.

Expected Results 

Motion should continue to work properly.

Actual Results 

Motion event are random and not working properly.

Solution

Confirmed that updating the cameras Firmware to version 65434 will resolve motion issues.
It was found that the Camera Manufacturer found a FW issue causes the motion event to stop working properly.
NOTE: AV20476RS cameras work on 24.12.7.0 with no need of an override.

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