The latest C-Series systems from exacqVision provide ready-to-go live-monitoring stations for your exacqVision users, without the need to design your own systems or check specifications to display multiple video streams. These systems are built to achieve specific decoding and frame rates to meet the needs of video security users.<br><br> Chapters<br> 00:00 Intro<br> 00:27 Unboxing<br> 01:21… Continue reading exacqVision C-Series Quick Start Video
Month: June 2024
Setting Cloudvue Engineering Environments
Description The following instructions discuss setting up Cloudvue video devices for use in specific engineering and production environments. Product Cloudvue Gateways The basic steps to specify the use of a particular environment are: Drop and Create smartvuedb Set the Environment Edit the file /smartvue/cloud-config.json to set the desired environment. Development Production Staging Restart nvr-cloud-messaging service… Continue reading Setting Cloudvue Engineering Environments
Video Loss on Live View TDVR Capture Card
Description Reports of 23.09.9.0 Server would cause the Capture Card to show video loss on live page. This was not affecting video recording as live and recorded video were searchable. Product Steps to Reproduce Update server from server version prior to 23.09.9.0 Expected Results Should not show video loss. Actual Results Live view would show… Continue reading Video Loss on Live View TDVR Capture Card
Illustra Firmware Version SS018.24.03.00.0010 Not Supported on C2C
Description It has been discovered that Illustra firmware SS018.24.03.00.0010 is missing key Cloudvue components and is there for NOT supported on C2C devices. The primary indicator is no data centers will be displayed when converting to Cloudvue mode. Products C2C#Illustra#DescriptionTCCF42V032IFS02IFS02-D12-ITA42MP , 2.7-13.5 MFZ , Mini-DomeTCCF44V032IFS04-D12-ITA44MP , 2.7-13.5 MFZ , Mini-DomeTCCF48V032IFS08-D13-ITA48MP , 3.6-11 MFZ , Mini-DomeTCCF42VI032IFS02-D12-OIA42MP… Continue reading Illustra Firmware Version SS018.24.03.00.0010 Not Supported on C2C
SEQ – A guide to initial configuration for debugging Enterprise Manager Logs
This guide will outline the steps needed to configure the tool SEQ on a PC in order to use scripts provided by Engineers at Exacq Technologies to aid in debugging Enterprise Manager Support Diagnostic Logs. Pre-Requisites: Initial installation and configuration steps in example – you could run the following commands:(use HTTP unless certs are configured)seqcli… Continue reading SEQ – A guide to initial configuration for debugging Enterprise Manager Logs
“Needs Prep” Seen On Hardware or Volume tabs
Description A few Customers have seen Needs Prep in the Exacq Client on the Storage Page under Volume and Hardware. The Drive Tab drives will all show healthy. The only issue seen is a false negative indicating that the Unit 1 c0/v0 shows “Needs Prep”, seen below. None of the drives listed under Unit 1… Continue reading “Needs Prep” Seen On Hardware or Volume tabs
Enterprise Manager Diagram
exacqVision Enterprise Manager (EM) provides a web-based dashboard to monitor system health, maximize surveillance uptime, manage large numbers of exacqVision system users, transfer camera licenses, and perform software updates across distributed exacqVision systems. Some level of enterprise management may be performed via the exacqVision Client for Enterprise licensed NVRs. But Enterprise licensing allows you to… Continue reading Enterprise Manager Diagram
Samsung QNV-C8083R showing a 401 Error and invalid Credentials in Exacq Client
Description After reboot of server or restarting the service the camera will exhibit a invalid credential along with a 401 Error. This was seen on a system that required restarting the system after every Windows Update. Product Steps to Reproduce Restart system and the camera would be locked out of the user attempt to log… Continue reading Samsung QNV-C8083R showing a 401 Error and invalid Credentials in Exacq Client
Global At Most Rule 30 Days
Description There are some reports that after setting up Global At Most Rules the data is not removing older content off the drives. For example if recording has been taking place for a year and Global At Most Rule is set up after a year of recording some of the older content is not being… Continue reading Global At Most Rule 30 Days